Workforce Administration Specialist

Become a Part of the NIKE, Inc. Team

NIKE, Inc. does more than outfit the world’s best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders and visionaries. At NIKE, Inc. it’s about each person bringing skills and passion to a challenging and constantly evolving game.

NIKE, Inc.’s uncompromising focus on human potential extends to its workforce. Nike Human Resources teams help attract, retain, and reward the world’s most innovative people by creating programs to help them thrive. They accelerate company growth as stewards of culture, organizational effectiveness, talent and change. The global Human Resources community includes experts in talent planning, talent acquisition, talent development, compensation and benefits, employee relations and more. Together, they develop a motivated, diverse and engaged global team.

WHO ARE WE LOOKING FOR?

We need a Workforce Administration (WFA) Specialist to join our team who will manage a range of processes & activities throughout an employee’s life cycle in Nike supporting the Asia Pacific region (i.e. Pre/Onboarding, Employee Life Cycle events, Offboarding).

A team player who can work autonomously within established policies & processes, make decisions within guidelines and policies that impact priorities and allocation of time to meet deadlines, and ensure that actions protect our employees & Nike. A process expert who understands the end to end process, even beyond Workforce Administration steps and can identify & define process improvement areas and owns to design, document and implement such process improvements/changes.

WHAT WILL YOU WORK ON?
- Manage Workforce Administration services - Pre/Onboarding, Employee Movements, Offboarding activities supporting Nike employees based in Asia Pacific
- Proactively communicates with customers when information is missing and provides consultation to gather necessary info to process request successfully with a service mindset.
- Partner with cross-functional teams (i.e. Territory Operations Consultant (TOC), Payroll, Total Rewards Operations, etc.) to ensure that employee related changes are processed correctly and timely
- Manage cases in Service Now and ensure that SLA’s are met
- Ensure data accuracy and integrity in managing HR systems - Service Now, Success Factors, SAP
- Own documentation updates for teamwork instructions (job aides and maintain governance for changes)
- Delivering the support for territory in multiple languages
- Participate in key global/regional projects that focus on SAP Data Management and other HR system implementation

WHO WILL YOU WORK WITH?

You’ll be the WFA point person for an assigned country/market and expected to own the processes aligned to your assigned country. You will be working very closely with the Territory Operations Consultant (TOC), Payroll Specialist, Total Rewards Operations Specialist, and local HR teams to ensure work is managed correctly.

You’ll collaborate with the bigger HRCOS team for regional/global initiatives.

WHAT YOU BRING TO NIKE
- Minimum of 1-3 years working experience in HR
- Experience in Service Now, Success Factors, SAP is preferred
- Knowledge & experience in MS Tools
- Good communication skills
- Bilingual (Japanese & English) and highly confident in both oral and written communication (as the role is required to work with counterparts in Japan)

At NIKE, the health and safety of our employees and community is paramount. Even for roles that can be performed remotely, there will be instances where in-person presence is required at the workplace.

NIKE, Inc. is a growth company that looks for team members to grow with it. Nike offers a generous total rewards package, casual work environment, a diverse and inclusive culture, and an electric atmosphere for professional development. No matter the location, or the role, every Nike employee shares one galvanizing mission: To bring inspiration and innovation to every athlete* in the world.

NIKE, Inc. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.