Service Delivery Manager

2 days ago


Singapore SMART INFORMATION MANAGEMENT SYSTEMS PRIVATE LIMITED Full time

Min 5 years’ experience in network Operations, preferred in telecommunications or banking.
Hands on within Network Operations and troubleshoot experience.
Responsible for high quality services delivery to our internal and external stockholder.
Engage and facilitate the demanding work in cross functional teams in requirement gathering and documenting network service delivery process and procedures
Working experience within big team to ensure deliverables are being met and provided as per agreed SLA
Accountable for monitoring and updating the documents regularly in accordance with established and agreed guideline.
Stakeholder management, ability to hold the discussion with the leads in the organization and customers to clearly define support and delivery requirements
Facilitate weekly meetings to drive the progress and prepare and distribute agendas, minutes, action items and status report.

Technical Knowledge:
MS Office (Great to have expert knowledge in MS PowerPoint and Excel)
Remedy
Jira (Crete/Update and Jira Reporting)
Network Knowledge
Experience in vendor management, contract management and negotiation


  • Delivery Manager

    2 days ago


    Singapore HUNTER DELIVERY PTE. LTD. Full time

    **Key Responsibilities** - Manage end-to-end delivery of projects, ensuring timely and highquality outcomes - Serve as the primary liaison between internal teams and clients - Track project progress, resolve issues, and mitigate risks - Collaborate with stakeholders to define project scope, goals, and deliverables - Lead and motivate cross-functional...

  • delivery manager

    2 days ago


    Singapore HUNTER DELIVERY PTE. LTD. Full time $80,000 - $120,000 per year

    Key ResponsibilitiesManage end-to-end delivery of projects, ensuring timely and highquality outcomesServe as the primary liaison between internal teams and clientsTrack project progress, resolve issues, and mitigate risksCollaborate with stakeholders to define project scope, goals, anddeliverablesLead and motivate cross-functional teams to deliver on...


  • Singapore NCS National Council of Social Service Full time

    **[What the role is]** Oversee development and growth of effective services and initiatives that meet the needs of service users in a subsector(s). **[What you will be working on]** **Be part of a team that**seeks**to achieve better outcomes for persons who use social services so that these service users are empowered to live with dignity.** **1....

  • Customer Service

    4 days ago


    Singapore L D S DELIVERY SERVICE Full time

    1 year exp **Roles & Responsibilities** **1) Customer Service** - Liaise with customers and the operation team. - communicate and arrange the jobs orders. - Upkeep and perform system regularly. **2) Administration** - computer literate. - Prepare debtors listing and send reminders for late payment. - Perform ad-hoc duties assigned by Supervisor. -...

  • Delivery Driver

    4 days ago


    Singapore ALI DELIVERY SERVICES PTE. LTD. Full time

    **Delivery Driver Job Description Template** We are looking for a reliable delivery driver who is concerned with customer satisfaction and transporting items in a safe, timely manner. The delivery driver will pick up and drop off items while adhering to assigned routes and time schedules. You should be willing to work as part of the delivery team in order...

  • Area Manager

    6 days ago


    Singapore Delivery Hero Full time

    About the opportunity **About the job**: This role will be based in Singapore and will report to the Operations Manager. As an Area Manager, your role will be to maintain day-to-day fleet operations and maintain good recruitment procedures. **Must be available to work weekends and at different locations in Singapore. Hours may...


  • Singapore SINGAPORE TELECOMMUNICATIONS LIMITED Full time

    Service Delivery incorporates the end to end deliverables of the Service Contract delivered by Singtel Group (or it’s sub entities). This includes service governance, client engagement with Customers, and managing external and internal stakeholders’ expectations and deliverables outcome. The service delivery will also cover the growth of the account and...


  • Singapore DeClout Pte Ltd Full time

    **About us** **The role** To manage the service delivery in Singapore and assigned accounts by delivering quality services through a direct or outsourcing model. Be part of the operations team and work closely with peers. He/she will implement the necessary policies and best practices to achieve the defined objectives in line with the company’s mission and...


  • Singapore WIZ TECHNOLOGIES (S) PTE. LTD. Full time

    **Service Delivery Manager As a Service Delivery Manager, you are responsible for making sure that services are being seamlessly delivered to the clients. You are in charge of a variety of tasks, such as leading project teams, rectifying reliability issues, monitoring progress, tracking KPIs, and managing budgets. You play a vital role in boosting the user...


  • Singapore DATA CONNECT TECHNOLOGIES PTE. LTD. Full time

    Key Responsibilities Service Delivery & Operations Manage day-to-day IT service delivery in line with agreed SLAs, OLAs, and KPIs. Manage and implement service delivery project management, coordinating internal resources and external resources, fixing reliability issues, and managing conflicts. Oversee incident, problem, and change management processes based...