Human Resource Generalist

**About Zenith**
Zenith's mission is to deliver a holistic, world-class education to all learners in South East Asia through technology. Today, Zenith is one of the leading education companies in Singapore and we provide the best-in-class educational experience in the pre-university segment. Our dedicated team strives to empower learners to reach their peak potential by cultivating integral values and skills that will set them up for success in life.

Most importantly, we believe in equal access to opportunity regardless of background, and that the future of education is a tech-driven experience that places the learner at its core. To deliver on both, we aim to combine our pedagogical expertise with cutting-edge technology and an unrelenting sense of customer centricity.

If you share our mission of making a positive change in the future of education in South East Asia, we want to speak to you

**Summary**
The HR Executive is to support the development and day-to-day activities of the Human Resources department for Zenith Learning Group. You are the first point of contact for any HR-related queries and will ensure smooth operations of all aspects of HR. Your role also supports the execution of the overall HR strategy for Zenith.

You strive to create a positive work environment where employees including interns and contractors feel safe and well-cared for. You must also ensure that employment practices and documentation are in compliance with all applicable employment laws and statutory requirements.

You are a great team player with excellent interpersonal skills. You are adaptable to ambiguous environments and open to taking on challenges.

**Responsibilities**
- Execute and provide support in the management of HR services and activities to support the overall HR strategies
- Support in the development of and maintain HR documentation i.e. standard operating procedures/workflows, org chart, job specifications and description
- Participate in continuous improvement on HR work processes and services
- Handle the full hiring process for all levels including contractors and interns to meet the manpower needs and build a steady talent pipeline
- Handle salary negotiations and issue contracts
- Prepare and conduct orientations and onboarding for new joiners including welcome packs, set up meetings, get equipment and accounts ready
- Follow up on the progress of and gather feedback for improvements on onboarding buddy with new joiners and provide additional support where needed
- Prepare and administer monthly payroll
- Track and administer benefit plans for all employees
- Organise, update, and maintain employee HRIS information as and when needed
- Communicate and provide any HR updates i.e. policy changes etc. to employees where necessary
- Respond to HR-related inquiries or requests and provide assistance to employees
- Support employee relations matters i.e. misconduct, conflicts, wellbeing, employee support (resources/performance)
- Handle offboarding for departing employees, interns, and contractors including providing guidance on handover and conducting exit interviews

**Requirements**:

- At least a Diploma in Human Resources Management, Business Administration or a related field
- Familiar with basic Singapore employment law and statutory requirements
- Strong team player
- Excellent interpersonal and negotiation skills
- Excellent organisational and time management skills, with an ability to set priorities
- A good listener with the ability to assess a situation and respond calmly
- Excellent verbal and written communication skills
- Comfortable and confident working with people of all levels
- Ability to adapt to working in a fast-paced and challenging environment