Hotel Front Office Service Executive

2 days ago


Kallang, Singapore Simon Consultancy Pte Ltd Full time

_**The Hotel Front Office Service Executive is responsible for the accurate, courteous, and efficient check-in/check-out of hotel guests. The incumbent handles and provides information to any guest or visitor inquiry, processes all payments according to established hotel requirements and answers calls at the front desk.**_

**Responsibilities**:

- Welcome guests upon their arrival and assign rooms.
- Assist in daily guest check in and check out.
- Provide information about hotel, available rooms, rates and amenities.
- Manage online and phone reservations.
- Maintain updated records of bookings and payments.
- Attend to guest's inquiries, requests and complaints in a timely and professional manner.
- Liaise with housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs.

**Requirements**:

- At least Degree in Hotel Management or equivalent
- Minimum 1 year work experience as a Hotel Front Desk Agent, Receptionist or similar role.
- Have a passion for the service industry.
- Good interpersonal and communication skills.

**Salary**: $2,750.00 - $3,000.00 per month

Schedule:

- Day shift
- Early shift
- Late shift
- Night shift

Ability to Commute:

- Singapore 209071 (required)

Ability to Relocate:

- Singapore 209071: Relocate before starting work (required)

Work Location: Hybrid remote in Singapore 209071



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