Channel Fulfillment Analyst(12 Months Contract)

2 hours ago


Singapore Apple Full time

**Description**
- Independently process Order and/or Returns Management activities and manage Reseller inquiries (Order Cancellations, Repricing, Returns & Delivery Escalations) in accordance to Standard Operating Procedures (SOP), Target Service Levels (SLA) and SOX requirements - Define and lead the rollout of New Product Introduction Order Management Activities such as System Configurations and Order Transition Plans when required - Champion and continuously improve Channel Fulfilment, Order and/or Returns Management processes or Standard Operating Procedures (SOP) for sub-regions and/or lines of businesses - Responsible for driving key fulfilment, cost, work driver and service level metrics (KPIs) by identifying and root causing issues, developing scalable preventive solutions and leading its rollout - Participate and/or represent Regional/Global Capital Improvement Projects including Business Requirements Definition and User Acceptance Testing (UAT) - Coach and train Channel Fulfilment Analysts on Fulfilment, Order and/or Returns Processes

**Minimum Qualifications**
- Bachelor’s Degree in fields such as Engineering, Statistics, Mathematics, Operations, Business Management or Finance is preferred.Strong verbal and written communicator with the ability to articulate complex issues, findings or analysis to senior management in a clear and concise manner.

**Key Qualifications**
- 1 to 3 years of experience in an Operations role such as Operations Management, Industrial Engineering, Returns & Delivery Management and/or Logistics. Experience in Order or Returns Management is preferred
- Demonstrate attention to details, capability to manage and prioritise competing tasks and ability to deliver quality results under compressed timelines
- Proven analytical problem solver with ability to root cause complex issues using analytics to resolve and design short term remediation and/or long term improvement initiatives within and across functional departments
- Strong relationship management and interpersonal skills with the ability to build new and strengthen existing relationships with cross functional stakeholders and senior management
- Experience in customs and/or regulations within Asian countries is an added advantage
- Japanese and Korean Language proficiency is an added asset (but not required)
- Knowledge/experience of working on SAP is an added advantageProven expertise with data analytics and visualisation tools such as Excel, Tableau, Macros etc

Submit CV



  • Singapore Apple Full time

    **Summary** Posted: 13 Jan 2025 Role Number**:200338277** **Description** - Independently process Order and/or Returns Management activities and manage Reseller inquiries (Order Cancellations, Repricing, Returns & Delivery Escalations) in accordance to Standard Operating Procedures (SOP), Target Service Levels (SLA) and SOX requirements - Define and lead...


  • Singapore Apple Full time

    **Summary** Posted: 27 Aug 2024 Role Number**:200338277** **Description** - Independently process Order and/or Returns Management activities and manage Reseller inquiries (Order Cancellations, Repricing, Returns & Delivery Escalations) in accordance to Standard Operating Procedures (SOP), Target Service Levels (SLA) and SOX requirements - Define and lead...


  • Singapore Apple Full time

    **Summary** Posted: 27 Aug 2024 Role Number**:200472295** The mission of Pacific Reseller Operations is to be the voice of Reseller Channel within Operations to ensure our products are in the right places at the right time, supporting Sales and our Partners to achieve Apple’s financial goals. We are passionate about running our supply chain as...


  • Singapore Apple Full time

    **Summary** Posted: 27 Aug 2024 Role Number**:200472295** The mission of Pacific Reseller Operations is to be the voice of Reseller Channel within Operations to ensure our products are in the right places at the right time, supporting Sales and our Partners to achieve Apple’s financial goals. We are passionate about running our supply chain as...

  • Data Analyst

    5 days ago


    Singapore ZENITH INFOTECH (S) PTE LTD. Full time

    This is a 12 months contract assigned to our client Work Location: To be confirmed Salary Range : $4,000-$6,000 **Job Description**: Extract Transform Load This Role is looking for an experienced Data Analyst, who is good at analyzing large datasets, understand the data models, strong experience in ETL, SQL, PL-SQL, Data Profiling. Data Analyst...


  • Singapore Optimum Solutions Full time

    A leading technology services firm in Singapore is seeking a professional for a 12-month contract role to manage distribution channel operations across APAC. The candidate must have over 8 years of experience in distribution management and possess strong analytical skills, particularly in Excel. Responsibilities include executing distribution strategies and...

  • Payroll Analyst

    5 days ago


    Singapore PERSOL Full time

    A leading HR consultancy in Singapore is seeking a detail-oriented Payroll Analyst for a 12-month contract. The role focuses on accurate payroll processing, statutory compliance, and providing support to employees. Ideal candidates should have a minimum Diploma in HR or Business Management, with 1-2 years of payroll experience, and strong computer skills. If...


  • Singapore ZENITH INFOTECH (S) PTE LTD. Full time

    This is a 12 months contract assigned to our client Work Location: To be confirmed (during interview) Salary Range : $7,000-$8,500 **Job Description**: 1. Pega Platform - Business Analyst with Pega Background. 2. Work with client PO to understand requirements, generate user stories 3. Ensure developers are building according to clearly written...


  • Singapore ZENITH INFOTECH (S) PTE LTD. Full time

    This is a 12 months contract assigned to our client Work Location: To be confirmed Salary Range : $7,000-$9,500 **Job Description**: 1. CTRM Risk Management 2. CTRM Business Analyst - for the BAU stream of work. 3. Should have some shipping experience 5. CTRM experience is a requirement.


  • Singapore SATAIR PTE. LTD. Full time

    **Responsibilities**: - Order management and administration for all aspects of the material order handling process and facilitating the stock dispatch of material from resources globally. - Understand customer requirements and transform into fulfilment actions. - Purchasing of parts from Airbus partner companies, which include monitoring and escalation of...