Data Analyst

4 days ago

Singapore ZENITH INFOTECH (S) PTE LTD. Full time

This is a 12 months contract assigned to our client

Work Location: To be confirmed

Salary Range : $3,500-$4,500

**Job Description**:

- Extract and clean the data from various data sources to generate daily, weekly and monthly reports
- Set up the automation of reports from data extracted and stored by AWS
- Provide data analysis and insights to identify and recommend areas of improvement
- Fulfil ad-hoc data request from client and management
- Have some experience in ETL processes and mapping different sources of data with key identifiers
- Writing SQL queries to retrieve information quickly
- Management and Identification of key data points, trends that can be used in tandem with operations

to increase KPI's

Skills Requirements:

- Minimum Bachelors in Business, Computer Science, Mathematics or any related field
- At least 3 year of experience in contact centre/service industry including data/trend prediction &
analysis, self-help migration
- Experience in building reports using Excel, Tableau, SQL, Power BI, Python
- Knowledge on other business intelligence and data analytics tools
- Strong communication and presentation skills
- Proactive and able to work independently with minimum supervision
- Excellent time management with strong critical thinking and ability to handle pressure

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