Production Support Analyst

4 days ago


Singapore Hays Full time

**Your new company**
This multinational bank has a dynamic and multi-faceted working culture. This bank is expanding its operations team here in Singapore and encourages training and development for all employees.

**Your new role**
As a Production Services Analyst, you will be using monitoring tools to identify and research potential production incidents while escalating advanced support for problem resolution. You will also be performing environment routing and implementation of splash pages.

As a Production Services Analyst, you will also be developing procedures for troubleshooting while responding to alerts regarding potential production incidents. This is a 12 months renewable contract.

**What you'll need to succeed**
- Working knowledge of Splunk, Tivoli Netcool, Introscope and Sitescope is necessary
- Experience in Java Virtual Machine, Unix/Linux OS, Windows, MQ, OOS/Webmethods
- ITIL Foundation/Intermediary certification

**What you'll get in return**
This is an excellent opportunity to be part of a global bank. You will be part of a collaborative working environment and you will be remunerated at market competitive rates.

**What you need to do now**

Registration ID No. R1873584 | EA License number: 07C3924 | Company Registration No. 200609504D #1227197



  • Singapore GMP Group Full time

    Treasury System Support Analyst (Production Support)About the job Treasury System Support Analyst (Production Support)Responsibilities: Provide functional and technical expertise for treasury and in-house


  • Singapore SAKSOFT PTE LIMITED Full time

    **Role**: Production Support Analyst Expereince: 3 to 5yrs **Job Description**: 1. Provide 24x7 production support onsite / offsite 2. Investigate production issues, determine production defect severity and provide workaround to user if feasible to move business forward 3. Manage and respond to users on timely manner. 4. Log incident ticket for...


  • Singapore SAKSOFT PTE LIMITED Full time

    Experience: 3 to 5 Years Role: Production Support Analyst **Responsibilities**: - Design appropriate metrics for reporting on key performance and quality indicators - Test, maintain and recommend software improvements to ensure strong functionality and optimization Work with production support team members to conduct root cause analysis of issues, review...


  • Singapore SAKSOFT PTE LIMITED Full time

    Experience: 3-5 years of relevant experience Role: Production Support Analyst **Key Skills**: Open System / Unix & L2 prod supt **Key Responsibilities**: - Responsible for BAU production support for key / certificate renewal activities - Responsible for Group RDR / In-Country DR / external business partner BCP support for pre-test and actual run -...


  • Singapore SAKSOFT PTE LIMITED Full time

    **Experience**: 10+ Years **Role**: Production Support Analyst **Key Skills**: - SQL, Maria DB, Splunk, Junit, Mockito - Red Hat Linux, Shell Script, Java, React JS, **Key Responsibilities**: - As a Level 3 Production Support Developer need to Investigate production incidents for root cause; fix defects raised in production environment and support...


  • Singapore Opus 2 Full time

    As a Product Support Analyst, you’ll serve as the first point of contact for users of our legal technology products, providing timely, effective technical support through phone, email, and an internal portal. You'll troubleshoot and resolve software issues, document cases in our helpdesk system, and escalate complex problems to second-line support when...


  • Singapore Opus 2 Full time $40,000 - $60,000 per year

    As a Product Support Analyst, you'll serve as the first point of contact for users of our legal technology products, providing timely, effective technical support through phone, email, and an internal portal. You'll troubleshoot and resolve software issues, document cases in our helpdesk system, and escalate complex problems to second-line support when...


  • Singapore SAKSOFT PTE LIMITED Full time

    **Experience**: 3-9 Years **Role**: Production Support Analyst **Key Skills**: - SQL, VB,.NET - Red Hat Linux, Shell Script, Java - OpenShift **Key Responsibilities**: - Incident Management: Manage incidents according to defined processes and procedures, ensuring adherence to service targets and quality standards. - Ticket Handling: Receive, analyze,...


  • Singapore Matrix Global Full time $90,000 - $120,000 per year

    Job SummaryWe are seeking a highly skilled and experienced Senior Production Support Analyst to join our AML Systems team. This role is critical in ensuring the stability, reliability, and efficiency of our AML batch processing systems. The ideal candidate will bring deep technical expertise, strong problem-solving abilities, and a proactive approach to...


  • Singapore Matrix International Financial Services Full time $90,000 - $120,000 per year

    Singapore · Full-time · IntermediateAbout The PositionJob SummaryWe are seeking a highly skilled and experienced Senior Production Support Analyst to join our AML Systems team. This role is critical in ensuring the stability, reliability, and efficiency of our AML batch processing systems. The ideal candidate will bring deep technical expertise, strong...