Senior / Sales Manager

Hotel
- Artyzen Singapore

Location
- Singapore,
- Singapore

Department

Sales and Marketing

Date Posted

15 January, 2025

**Job Highlights**
- Dynamic working environment
- Open and collaborative culture

Inspired by Singapore’s culture, colours, and flavours, Artyzen Singapore represents a modern interpretation of the luxury lifestyle where your utmost comforts are met.

Centrally located in the heart of the city, Artyzen Singapore is just a stone’s throw from Orchard Road. Home to the 142-room luxury lifestyle accommodations, this iconic heritage landmark was once the sprawling tropical-garden mansion named “Marie Villa” by the great-grandson of Singapore’s well-known philanthropist, the late Mr Tan Tock Seng.

**Responsibilities**:

- Identifies and handles sales leads effectively and efficiently, confirming every possible piece of business through focus selling and follow-up.
- Delivers financial results by meeting or exceeding sales goals and objectives.
- Effectively uses and promotes technology to support productivity and profitability.
- Builds effective relationships with customers and business partners to maximize sales and customer satisfaction.
- Participates in domestic and international sales activities, representing the hotel to potential customers.
- Fulfils Customer Relationship Management responsibilities and sales goals through planned customer interviews.
- Monitors and reports on the market and competition within own market segment.
- Prepares and updates customer management reports and ensures all necessary follow-up work is carried out on time.
- Actively distributes product information and creates awareness in the markets and business segments of responsibility.
- Carries out “cross-selling” and uses unique selling propositions (USPs) during sales calls to increase sales and revenue.
- Participates in planning and realization of sales campaigns, promotions, and events in coordination with the Assistant Director of Sales.
- Manages accounts and maintains up-to-date customer information manually and electronically.
- Provides ongoing advice and support to staff under his/her supervision.
- Performs most tasks in a team environment with mínimal direct supervision, acting as a team leader.
- Takes charge of all Event Leads and planning leading up to the event.
- Yields and manages Event Spaces to ensure the right business is captured.
- Other ad-hoc assignments and projects as needed.

**Qualifications**:

- Bachelor’s degree in Hospitality Management, Business Administration, Marketing, or a related field.
- Extensive experience in Sales and Marketing, with a proven track record of delivering results.
- Knowledge in Corporate, CI & M and Catering sales, F&B knowledge, Event organization, and audio-visual equipment.
- Proficient in technology and software tools for Sales and Marketing, and ability to leverage technology to support productivity and profitability.
- Excellent leadership skills and ability to manage a sales team effectively.
- Strong communication and interpersonal skills to build effective relationships with customers and business partners.
- Outstanding computational abilities and a strong sense of business acumen to make data-driven decisions.
- Familiarity with the local market and its competitors.
- Strong organizational and time management skills to handle multiple tasks and priorities in a fast-paced environment.
- Ability to work independently with mínimal direct supervision, as well as in a team environment.
- Ability to work under pressure and be flexible.
- Passionate and enthusiastic with a positive ‘can-do’ attitude.
- Fluency in English and Mandarin is highly desirable, as Singapore is a multicultural and multilingual environment.

Do the spirits of our Service Artisans - “Sharing, Inspiring, Dynamic and Engaging”, sit well with your personal outlook and way of doing things? If so, you could be a great match for our new hotel Successful applicants will be contacted within six weeks. All personal data collected will be treated in strict confidence and be used for recruitment purposes only.