Chapter Lead, Pricing and Rates

**IT Chapter Lead for Pricing and Rates (Ops) - WB Tech FMGT, Singapore**
**Business Function**:
WB tech Financial Markets & Group Treasury is responsible for the IT environment that enables the most crucial commercial activities of ING: Trading, Risk Management, and Liquidity Management.

Competitive Pricing and Rates area enables seamless pricing and risk solutions, providing consistent pre-deal insights and effective portfolio position management allowing Global Risk Managers and Traders to perform pre-deal pricing, EoD portfolio calculations of valuation adjustment, Market Risk simulations (e.g. VaR, MI, SIMM) as well as advanced Risk analysis on the derivative product portfolio of Financial Markets (interest rates, credits, foreign exchange) all driven by new ECB the NFA and Asian regulators

**Job description**

ING is looking for an enthusiastic IT Chapter Lead responsible for leading Ops Engineers in Singapore, and would be part of global squads located in Amsterdam, Brussels, Bucharest, London and New York within Competitive Pricing and Rates (Hedging) area in ING Financial Markets.

Your responsibility is to inspire and build up the right capabilities and competencies to individual chapter members, equip them with right skills, providing coaching, hiring, retention, performance reviews, guiding Engineers at different stages in their career, behavioral aspects and helping them with their career development and progression. You will support the squads by providing technical advice and guidance.

As an IT Chapter Lead, you are also a “doer”. Sixty percent of your time, you work as a squad engineer with one of designated squad and Forty percent of your time for Chapter duties. You use your seniority to maximize team performance.

**Responsibilities**:

- Great people skills to build and manage cross functional team
- Create a culture in which your chapter engineers take responsibility, help each other to be successful and always stay a step ahead
- Our platform has a global user base of Risk Managers, Traders, Sales in ASIA, Europe and New York, you are responsible for support, oversee and managing production incidents during ASIA timezone
- As part of a cross-border Squad you work in an Agile/Scrum way, on the backlog prioritized by a Product Owner, and you demo your features to other colleagues and the stakeholders.
- Ability to constantly balance the pressure of (IT Risk within risk appetite) targets of the engineers you oversee and the quality of stories they deliver
- Foster a continuous learning culture, create a drive for craftmanship and inspire chapter members to knowledge share and upskill each other
- Primary and secondary knowledge: you are a backup to your colleague on another system
- Recruitment, development, retention, including career development for engineers in the Chapter
- you look for improvement opportunities on stability, security, user experience, and proactively/ constructive bring these suggestions to the Squad/ PO for implementation

We expect you to be responsible and take ownership. Be open, honest, communicate clearly (in scrum ceremonies and also outside) and most importantly be eager to learn and proactively improve, yourself, the chapter you oversee and the ecosystem around you

**Requirement**
- A University degree in Computer Science or equivalent
- A customer focus, with the mindset to find and resolve root causes of incidents to structurally improve the customer experience.
- IT Operation support experience, combined with analytical skills to identify root causes in workflows incidents (data, technical, functional).
- Hands-on experience in Unix, Linux, Python, Oracle, SQL Server, data synapse, Apache Ignite, Java programming, web server configurations (Jboss/tomcat)
- Exposure to CI/CD pipeline tools GIT, Ansible, Maven, modern stack (Azure, AWS, Docker, Kubernetes etc), logstash, Prometheus, Grafana, Kibana, ServiceNow etc
- Experience in Agile / Scrum / DevOps methodologies
- Strong Knowledge of Interest Rate / Credit Derivatives and Treasury Products is a plus
- Experience or affinity with IT Risk & Security concepts
- Great analytical skills and conceptual / architectural understanding, ability to learn new technical concepts fast.
- A good team player, cross functional, enjoys interacting with people of all levels in a multicultural environment
- Strong resilience, constructive and collaborative mindset
- Willingness to continuously improve technical skills
- Strong communication skills in English