Assistant Manager

5 days ago


Singapore POISE DINING PTE. LTD. Full time

Job Summary:
The Assistant Manager plays a crucial role in supporting the Restaurant in all aspects of restaurant operations, with a primary focus on ensuring exceptional guest experiences and efficient front-of-house operations. This role involves overseeing staff, managing daily activities and maintaining high service standards.

Key Responsibilities:
Guest Satisfaction:

- Ensure that guests receive prompt, friendly, and personalized service.
- Address any guest concerns or complaints promptly and professionally.
- Maintain a welcoming atmosphere and uphold the restaurant’s reputation for excellence.

Staff Management:

- Assist in training and supervising front-of-house staff.
- Provide ongoing coaching and feedback to maintain high performance standards.

Operations Management:

- Assist in developing and implementing standard operating procedures (SOPs) for front-of-house operations.
- Monitor dining room cleanliness, organization, and overall appearance.
- Oversee inventory management and ensure adequate supplies are available.
- Health and Safety Compliance

Qualifications:

- Previous experience in a fine dining restaurant environment, with at least 2 years in a supervisory or management role.
- Strong leadership and communication skills, with the ability to motivate and inspire a team.
- Excellent customer service skills and a passion for delivering memorable dining experiences.
- Solid understanding of restaurant operations, including food and beverage service and inventory management.
- Knowledge of health, safety, and sanitation regulations.
- Proficiency in Microsoft Office Suite and restaurant management software.

Flexible schedule, including evenings, weekends, and holidays.

**Education**:

- Bachelor’s degree in Hospitality Management, Business Administration, or a related field preferred.

This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it. Management reserves the right to modify duties or assign additional duties as needed.



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