Euc & Service Desk Consultant-sh
6 days ago
**Location**
Singapore, Central Singapore
**Job Type**
Contract
**Salary**
$4,500 - $5,000 Per Month
**Date Posted**
15 hours ago
Additional Details
**Job ID**
119653
**Job Views**
1
**Job Description**:
Roles & Responsibilities
Provide on-site EUCD support services
Job Responsibilities:
(a) Image build management;
(b) Administration and configuration;
(c) End-user account management;
(d) End-user device hardening and lockdown;
(e) Trouble-shooting and problem resolution; and
(f) End-user briefings & awareness service.
Type of EUCD includes:
(a) Desktops;
(b) Notebooks;
(c) Mobile Devices (e.g. iPad, iPhone or equivalent);
(d) Video Conferencing Devices;
(e) IP Telephones;
(f) Printers, including multi-function devices (i.e. printers, scanners and fax devices); and
(g) Other peripherals (e.g. external hard drives, mouse, smart-card readers, monitors, docking stations).
Type of Operating System includes:
(a) Windows 7 and later versions of Windows;
(b) Apple iOS 9.x or later versions; and
(c) Android OS 5.x or later versions.
1.Job Description for: Desktop Engineer Level 1
- Provide operation and administration support on EUCD infrastructure according to the agreed service levels
- minimum 1 year EUCD Support, ICT End User Computing or Service Desk Agent experience
- possess knowledge in IT networking and LAN to troubleshoot computer problems
- possess at least one (1) of the following certifications
(i) Microsoft Certified Solution Associate (MCSA) Win7/Win8 or equivalent;
(ii) Microsoft Certified Technology Specialist (MCTS) in any discipline or equivalent; or
(iii) CompTIA A+ 220-801/ 220-802, CompTIA PDI+ or equivalent
Tags
euc
service
desk
consultant
sh
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