Restaurant Assistant
3 days ago
1 year exp
**Roles & Responsibilities**
Job Responsabilities:
- Responsible for the day-to-day operations and administration of the restaurant.
- To provide and ensure operating standards are according to procedures and standards established by the F&B Department.
- Daily roll-call with the service team to drive operations effectiveness, cleanliness of the restaurant, accurate food order taking, servicing the customer, promotions etc.
- Event planning and execution, work closely with kitchen crew to ensure food order is accurate and prompt during events service to ensure consistent exceeding of established standards and guest’s expectation.
- Attention to details, encouraging a culture of high standards throughout the team. High emphasis of customer service and management.
- To be knowledgeable in all service techniques and actively seek guest feedback and responding service issues accurately and efficiently in professional manner with a suitable service recovery.
- Cultivate a motivated and high performing team that is clear and committed in delivering clear goals and target.
- Ensure operational profitability, suggest and recommend improvements to achieve better sales target.
- Administer for reservation list, staff roster, recruitment process, daily sales report, inventory report and other operation reports for management review.
- Supervising of employee and provide training and development plan.
- Ensuring the cleanliness of the outlet and periodic maintenance and preventive maintenance of the outlet’s equipment and assets.
- Other ad-hoc duties as required.
- Knowlegde with italian wine and italian products
- Knowledge about Italy history and geography is needed
AL BORGO PTE. LTD.
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