Employee Relations Specialist

5 days ago

Singapore Booking.Com Full time

**This would be a 6 months contract for Maternity Cover.**

The employee Relations Specialist will investigate and handle reports received within that region for any of the following:

- Reported matters which are minor and for which no investigation is needed
- Reports alleging a lack of colleague respect, dignity and/or courtesy
- Reports disputing HR policies or hiring, discipline or evaluation
- Reports alleging routine conflicts in the workplace
- Reports alleging a lack of diversity and /or inclusion in the workplace (but without an allegation of improper conduct)
- Reports disputing or inquiring about workplace rules
- Reports concerning training and development matters
- Reports alleging drug possession by a single employee
- Reports concerning physical conditions in the workplace

The Employee Relations Specialist also will ensure right, fair and sufficient follow-up, after closing a case, by HRA and management ensuring objective disciplinary outcomes. The Employee Relations Specialist will in case of underlying root cause(s) of a report, monitor if the appropriate interventions are initiated (to prevent future/similar reports in the same area) through training and learning opportunities reducing further same type cases.

**Key **Responsibilities**
- **Lead regional compliance initiatives and investigations and serve as a focal point for all questions related to managing employee grievances, harassment and conduct as escalated through the company's Ethics hotline.**:

- Maintain compliance with local and regional regulations concerning employment and provide support to the country specific HR team and leadership.
- Establishing process rigor and procedures that support HR legal requirements, including frequent monitoring and updating of the Employee Handbook and any other policies, ensuring forms are fully compliant.
- Navigating tensions between legal requirements and business outcomes while maintaining positive relationships.
- Receiving and giving feedback and coaching as needed across boundaries and functions
- Creating dashboards and other metrics
- Sharing and tracking trends in our work to actively solve issues before they become problems.
- Train HRA community
- cooperation with Legal Compliance & Ethics team and GIS team.

**Skills & Experience Required**
- Strong experience in HRBP/HRM + Employee Relations, Compliance and/or Legal
- Knowledge of HR legal concepts, terminology and principles
- Demonstrated experience working with data and metrics for reporting or influencing change
- Strong interpersonal skills to get meaningful answers during interviews/investigation.
- Well-developed project management skills, including preparing project plans and key achievement measurements.

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