Customer Success Manager

1 week ago


Singapore TALENT SEARCH PTE. LTD. Full time

Leading US data centre provider
- Accountable for a customers portfolio and ensure strong customer satisfaction
- Provide customers support from onboarding to training to escalation and service reviews
- Build rapport with customers to meet internal scorecards
- Conduct regular meeting with customers to align to their needs
- Identify ways to improve customers' experience within the centre
- Partner with Sales on renewal agreements and identify business opportunity with existing clients for service expansion

**Requirement**
- Degree in Business / Marketing or relevant qualification
- 5 years of working experience in key account management in data hub services, telecom, service offices industry
- Good executive presence and comfortable to interact with Senior Management
- Able to handle multi-customer accounts on a daily basis and be prepared to commit beyond office hours when need arises
- Understand data center operations or service offices support requirement such as electrical / mechanical facilities needs
- Strong knowledge in Microsoft Office Suites
- Salesforce, SAP and Yardi knowledge would be preferred
- Articulate, detail, critical thinking, engaging and resourceful
- Work location: Changi / Loyang



  • Singapore ONEOCEAN MARITIME SOLUTIONS PTE. LTD. Full time

    **JOB SCOPE Customer Success is vital to our long-term profitability. We will not be successful unless our customers are receiving considerable value from our service and continue to purchase on a recurring basis. As such, we need a team of Managers with the sole objective of ensuring success for our customers. The Customer Success Manager owns the...


  • Singapore DIGIFY PTE. LTD. Full time

    As a Customer Success Manager at Digify, you will play a key role in onboarding, engaging, growing, and retaining customers. This dynamic role involves demonstrating our product, educating customers to drive adoption, nurturing them for expansion opportunities and retaining the customers satisfaction. Your primary focus will be on accelerating time-to-value,...


  • Singapore Glassbox Full time

    Singapore - Customer Success - Full-time - Intermediate Glassbox is looking for a Customer Success Manager to join our Global Customer Success team in Singapore. We are Glassbox, a world leader in digital experience analytics, on a mission to deliver frictionless digital journeys to brands and their customers all over the world. We are a hyper-growth...


  • Singapore PROS TECHNOLOGY (SG) PTE. LTD. Full time

    **Performance of Duties** 1.1 The Employee shall serve the Company as **Customer Success Manager**or such other role as the Company may require from time to time having regard to the needs of the business and the Employee’s skills, qualifications, and experience. 1.2 The Employee shall perform the following duties, including but not limited to: - Manage...


  • Singapore StaffAny Full time

    **StaffAny’s mission is to shape and empower the future of work. We provide our users with a remedy that streamlines and automates their painful Operations and HR processes. Our users rely on our superpowers to understand their frustrations and we are here to empower them to make time for what they love.**: **About the Role**: The Customer Success Manager...


  • Singapore ViSenze - Artificial Intelligence for the Visual Web Full time

    ViSenze is a fast-growing, global Retail AI solution provider trusted by the world’s leading brands, and global retailers, and established as market leader after a decade of driving the adoption of AI and Computer Vision. Recognized as an established market leader and innovator - 2020 CB Insights Top 100 Innovator in Retail - we are looking for a...


  • Singapore Glassbox Ltd. Full time

    Glassbox is looking for a Customer Success Manager to join our Global Customer Success team in Singapore. We are Glassbox, a world leader in digital experience analytics, on a mission to deliver frictionless digital journeys to brands and their customers all over the world. We are a hyper-growth scale-up that has most recently acquired a strong player in the...


  • Singapore Digify Full time

    Digify is a cloud-based document security and data room software that allows customers to control, protect and track important documents after sharing them. Companies use Digify to protect confidential information for fundraising and due diligence, secure intellectual property, and protect sensitive communications. Digify is used in 138 countries today. We...


  • Singapore LSEG Data & Analytics Full time

    This role is comprised of relationship management, client education and deep expertise of trading and application workflows. You will lead a portfolio of accounts, with responsibilities for successful adoption, retention and expansion of our Data and Feeds solutions. We are looking for a highly motivated and hard-working professional to join our Customer...


  • Singapore Autodesk Full time

    Position Overview Note: This is NOT an open position. Please submit your CV here for future consideration. Job Requisition ID: 24WD78199About Autodesk Construction Solutions Autodesk has reimagined the construction business for the digital age, helping companies address the most important challenges they face today while preparing for new ways of working in...