Operations & Customer Service

$3500 + AWS + VB + allowance 5 working days, Mon - Fri, normal office hours Location: CBD **Responsibilities** - Be the first touchpoint for our customers managing their queries with professionalism and empathy - Provide accurate and timely information on our services - Keep records of customer interactions, transactions, feedback, or complaints - Provide...

$3K + AWS + VB + allowance 5 working days, Mon - Fri, normal office hours Location: CBD **Responsibilities** - Handling customers’ enquiry & requirements - Servicing existing customers’ accounts - Developing new accounts - Placing & managing orders - Performing pricing - Inventory Management - Maintenance of customers’ database & updates - Preparing...

$3200 + AWS + VB + allowance 5 working days, Mon - Fri, normal office hours Location: CBD **Responsibilities** - Responsible for coordinating all import and export shipments based on allocation - Preparation of permit declaration (Pure CO, Permit with CO, Permit for Export/Import/Air) - Ensure daily customers’ enquiries are attended to and not limited...

**Pomelo Pay** Pomelo Pay’s mission is to improve the lives of business owners by helping them access affordable financial services globally. Pomelo focuses on using mobile payment technologies to bring all businesses into the 21st century. By removing expensive hardware and complex software that has excluded so many businesses from digital payments,...

IT Service Delivery Exp - Project / Vendor Management Exp - Stakeholder Management Exp - SLA Job Scope: - Manage the service delivery of shared IT services to stakeholders and ensure SLA and customer satisfactory level KPIs are met - Managing a service desk which coordinate and update the progress of the Service Request, System Change and Enhancement from...

At **Ryde Technologies**, we believe in sustainable traveling. So we’re here to make the daily commute better for all while promoting a green and car-lite society. Being a technology company with mobility at the core of our business, we reimagine the way we move around - where communities are brought closer and traveling is made sustainable. Ryde started...

**What is it about in one line?** Making sure that customer needs are met while maintaining a high level of professionalism in managing customer engagement. **Sounds interesting? Here’s more about us** YouTrip is a Southeast Asian neobank offering the region’s first and leading multi-currency wallet. As a regional financial technology startup, it is...

Operation / Retail / F&B Industry Exp - No Exp Welcome - Training Provided - 5 Day Rotating Shifts Job Scope: - Support the Manager in overseeing the retail operations including reporting of attendance issue, liaison works, system discrepancy, etc - Assist in answering phone calls & handle enquiries from customers - Enter issues raised & actions taken into...

**Call Centre / Customer Service / Hospitality Exp**: - **No Exp Welcome & Training Provided**: - **5 Days / Office Hour / Able to work on Weekend** **Responsibilities**: - Handle inbound calls - Follow up on escalated cases and perform call back when required - Maintain a positive and helpful approach in interactions with all customers - Ad hoc duties...

**Why Aqovia?** **At the Intersection of Innovation and Impact, introducing Aqovia**. Aqovia is a UK-based technology firm dedicated to creating tangible value through the power of AI, data driven, and bespoke software solutions and services. Our unique approach extends beyond traditional service and solutions delivery, we strategically invest in and...