Customer Service Officer

$3500 + AWS + VB + allowance 5 working days, Mon - Fri, normal office hours Location: CBD **Responsibilities** - Be the first touchpoint for our customers managing their queries with professionalism and empathy - Provide accurate and timely information on our services - Keep records of customer interactions, transactions, feedback, or complaints - Provide...

$3K + AWS + VB + allowance 5 working days, Mon - Fri, normal office hours Location: CBD **Responsibilities** - Handling customers’ enquiry & requirements - Servicing existing customers’ accounts - Developing new accounts - Placing & managing orders - Performing pricing - Inventory Management - Maintenance of customers’ database & updates - Preparing...

**Call Centre / Customer Service / Hospitality Exp**: - **No Exp Welcome - Training Provided**: - **Able to work on Weekends** **Responsibilities**: - Follow up on escalated cases and perform call back if required to - Ad hoc duties as assigned **Requirements**: - Possess call centre / customer service experience - Good communications and interpersonal...

**Call Centre / Customer Service / Hospitality Exp**: - **No Exp Welcome & Training Provided**: - **5 Days / Office Hour / Able to work on Weekend** **Responsibilities**: - Handle inbound calls - Follow up on escalated cases and perform call back when required - Maintain a positive and helpful approach in interactions with all customers - Ad hoc duties...

Call Centre / Customer Service / Hospitality Exp - No Exp Welcome - Training Will Be Provided - 5 Days / Office Hour / Able to work on Weekend **Responsibilities**: - Handle inbound calls - Follow up on escalated cases and perform call back when required - Maintain a positive and helpful approach in interactions with all customers - Ad hoc duties as...

$2800 + AWS + VB + allowance 5 working days, Mon - Fri, normal office hours Location: CBD **Responsibilities** - Handle customers’ enquiries and resolve complaints - Ensure homogenous information is communicated to customers - Processing and follow up on customer’s spare parts order - Check quotation documents and generate billing/invoice...

$3500 + AWS + VB + allowance 5 working days, Mon - Fri, normal office hours Location: CBD **Responsibilities** - work closely with vendors on a regular basis to fulfil and complete card production activities for cards (including daily exchange of reports), and highlight any issues that may arise for possible pre-emptive action by the team - assist the...

**Call Centre Exp**: - **Office Hour / 5 Days Work Week (including weekends)** **Responsibilities**: - Handle inbound and outbound calls - Proper recording of conversation with customer in the call centre system - Achieve individual and team KPI set by the management - Maintain a positive and helpful approach in interactions with all customers - Any other...

**Call Centre / Customer Service / Hospitality Exp**: - **No Exp Welcome - Training Provided**: - **5 Days / Office Hour / Able to work on Weekend**: - **IMMD** **Responsibilities**: - Handle inbound calls - Follow up on escalated cases and perform call back when required - Maintain a positive and helpful approach in interactions with all customers - Ad...

Call Centre / Hospitality Exp - Supervisory / Team Lead Exp - Call Centre KPI Reporting Exp - Office Hour / 5 Days / Able to work on Weekends - Inbound Call **Responsibilities**: - Lead a team of call centre officers - Provide mentorship and counselling - Manage the tabulation of staffs’ shift allowance and OT claims - Handle escalation calls,...