Sensory & Consumer Specialist

Job Title: Sensory & Consumer Specialist, Asia

Location: Singapore

Employment Type: Full-time
- Purpose of the Role:At FrieslandCampina, we are seeking an experienced Sensory & Consumer Specialist with the passion to support acceleration of product innovation across Asia. You will provide clear direction on product experience for new developments and optimizations, identify key drivers contributing to optimal product experience, safeguard product performance and support creation of compelling selling stories. This role is based in our Development Centre in Singapore.

What we ask

Required Qualifications and Experience
- Bachelor’s degree with at least 5 years of relevant work experience, or Master’s or PhD degree with at least 3 years of relevant work experience
- Strong in sensory techniques and experience working with in-house sensory trained/expert panels in food, dairy, or beverage categories
- Ability to run panel tasting sessions, generate/analyze sensory data is advantageous
- Fluency in sensory software (R, EyeOpenR, XLSTAT, EyeQuestion, etc) a plus
- Proficient in broad consumer research methods and statistical analysis, capable to write report with mínimal supervision
- Fluent in MS Office (Excel, PowerPoint, Word)
- Fluent in English, both spoken and written
- Proactive, independent person who enjoys working in a multicultural, multidisciplinary team
- Able to travel within SEA to monitor fieldwork when required

What we offer
- Unique company culture of Dutch heritage and international presence
- Competitive bonus scheme, flexible working hours, and the ability to work from home.
- Diverse training and mentoring programs to help you grow on your own professional journey
- Exceptional support of cross disciplinary movement within the company to broaden your knowledge and growth paths
- A friendly and informal working environment
- Autonomy and trust to create longer term impact that helps bring better nutrition to the world
- Vacancy description

Key Responsibilities
- Lead and manage sensory & consumer studies within business projects
- Closely collaborate with cross-functional stakeholders to drive clarity on study’s purpose and success criteria
- Work independently, able to recommend appropriate research approaches and sensory techniques, align with established protocols, plan study design, analyze data, write report and share findings
- Link sensory data to consumer test data, select/use most suitable statistical method to run holistic deep dive analysis to provide robust guidance on improvement directions to product developer and aid business/project decisions
- Interpret results and present clear conclusions and recommendations in easy-to-digest and audience friendly format, with key messages tailored to project/business needs

Main Accountabilities
- Actively ensure product success and safeguard product performance, recommend/implement best practice setup for projects including sensory monitoring (shelf-life test, etc)
- Brief / partner with sensory panel leaders to co-design sensory test, recommend appropriate sensory technique to generate sensory data to fulfill project needs
- Brief / manage external research partners to drive flawless & timely end-to-end execution of research activities. Ensure quality check on results delivered by vendor
- Act as sparring partner in executional discussions with marketing and R&D about study design and approaches for projects (Market Research brief, Product & Pack brief, etc)
- An effective communicator, able to influence stakeholder decisions with study results