Retail Sales Specialist

3 days ago

Singapore Castlery Full time

Castlery is looking for a **Retail** **Sales Specialist** to join our **Sales**team.

We are committed in providing high-quality and stylish furniture to our valued customers. With a passion for design and a focus on customer satisfaction, we strive to create an exceptional shopping experience that exceeds expectations. Our flagship store, located at Orchard Liat Towers totaling a 24,000 sq ft across two floors, our largest showroom to date featuring an enhanced store experience that complements the customer's online-to-offline shopping experience.

Every day is an opportunity for us to turn a showroom visitor into a loyal Castlery customer. At heart, we value teamwork and believe in achieving a great customer experience together.

Come join us if you have a strong sense of where we're going and what we have to offer.

**What you'll be doing**
- Greet and engage customers in a friendly and approachable manner, creating a positive first impression of our brand.
- Listen actively to customers' preferences and requirements, providing recommendations and solutions.
- Recommend design-focused solutions tailored to customers' requirements (style of home décor desired, floor plan, etc.).
- Build and nurture customer relationships to encourage repeat business and referrals.
- Handle customer inquiries, concerns, and complaints with professionalism and a problem-solving attitude.
- Work closely with cross departments to ensure customer satisfaction are met.
- Assist in store operational excellence by ensuring general showroom maintenance, receiving / issuing stocks, and monthly high accuracy stock take.
- Perform other roles within the store such as maintaining visual standards, assisting team members, or performing operational tasks on the sales floor.

**What you'll need**
- Prior experience in retail sales, preferably in furniture, home décor, or related industries.
- High energy in delivering the best customer experience.
- Excellent communication and interpersonal skills, with an ability to connect with customers.
- Proven track record of customer centricity and possess strong people skills (approachable, good listener, and empathetic).
- Strong knowledge of MS Office (Word, Excel, and Outlook).

**Job Information**
- **Location**:Castlery, 541 Orchard Rd, Singapore 238881, Liat Towers
- **Working hours**: Rostered shifts according to retail hours

**What we promise**

**Our first promise - the ride of a lifetime**

You'll be joining a company in its most exciting phase; we've proven our product market fit, and with the growing online penetration of furniture, we're now focused on hypergrowth. You'll have a front-row seat in witnessing the growth of our customer base and organization at a global level.

**Our second promise - a place to thrive**

We're building a company that has people as one of the company's core pillars for success. It's our mandate to help every employee perform to their highest potential so that they can do the very best work of their lives here, at Castlery.

We're committed to our employees' growth, and continuously strive to ensure our employees are set up for success through their journey, starting with an excellent onboarding experience, and carrying over into emphasis on personal and professional development

Castlery strives to maintain a psychologically safe, transparent, and flexible work environment to enable our people can perform at their best level and believes in partnering with our employees to raise that level as they grow with us.

  • Sales Specialist

    1 week ago

    Singapore Castlery Full time

    Join to apply for the Sales Specialist (Retail)role at Castlery Join to apply for the Sales Specialist (Retail)role at Castlery Get AI-powered advice on this job and more exclusive features. Continue with Google Continue with Google We're rethinking homes for how people really live, and we're looking for a Sales Specialist to join our Singapore Flagship...

  • Retail Sales Specialist

    1 week ago

    Singapore The Supreme HR Advisory Pte Ltd Full time

    Retail Sales Specialist 5 & 6 days per week, 6 days off per month; 11am-9pm Location: Wisma Atria / Bugis Junction/ Chinatown Point/Raffles City (Can choose)Salary: Basic $2200 -$2500 + $100 attendance allowance + $100 flexi allowance upon confirmation + Commission Gross salary: $2800 -$4000Company: The boutiques carry High-end prestigious brands such as...

  • Retail Specialist

    5 days ago

    Singapore Superform Consulting Pte Ltd Full time

    Industry: Retail (Leather Products like handbags, shoes, wallets) Title: Retail Specialist Working Hours: 5 day week, 44 hours, time-based on the roster **Salary**: Basic Upto $1,900 + Commission Location: Tampines Job Duties: - Cash register reconciliation at the end of the shift - Maintain a high standard of housekeeping and store maintenance -...

  • Retail Sales Specialist

    7 days ago

    Singapore THE SUPREME HR ADVISORY PTE. LTD. Full time

    5 & 6 days per week, 6 days off per month; 11am-9pm Location: Wisma Atria / Bugis Junction/ Chinatown Point/Raffles City(Can choose)Salary: Basic $2200 -$2500 + $100 attendance allowance + $100 flexi allowance upon confirmation + Commission Gross salary: $2800 -$4000Company: The boutiques carry High-end prestigious brands such as Omega, Tudor, TAG Heuer,...

  • Sales Specialist

    7 days ago

    Singapore BEST DENKI (SINGAPORE) PTE. LTD. Full time

    Sales specialists are responsible for achieving sales objectives and handle all sales activities in order to achieve company's targets and goals. They report to Senior Sales Specialist (i.e. supervisor), Customer Service Executive (i.e. officer), Retail Assistant Manager and Retail Manager.Core Responsibilities: Welcomes customers by greeting them; ascertain...

  • Automotive Retail Specialist

    5 days ago

    Singapore TechWare Group Full time

    **#RetailSpecialist #Retail #Online Sales #Car #Automotive #Accessories** **Salary Package**: SGD2,000 - SGD3,300 **Job Location**:Singapore: LokYang / First Center **Job Types**: Full-time Onsite, Monday to Saturday **Job Summary**: The primary role of a Automotive Retail Specialist will be committed to serving and attending to the customer’s needs...

  • Specialist Sales Planning

    2 days ago

    Singapore Porsche Asia Pacific Full time

    **The future has many facets: for the courageous, it is opportunity.** The world is becoming increasingly digital, connected, but also more uncertain and volatile. Yet, the iconic German sports car brand Porsche sees this complex future as opportunity. “In the beginning I looked around and could not find quite the car I dreamed of. So I decided to build...

  • Retail Sales Specialist

    2 weeks ago

    Singapore THE SUPREME HR ADVISORY PTE. LTD. Full time

    Retail Sales Specialist 5 & 6 days per week, 6 days off per month; 11am-9pm Location: Wisma Atria, Orchard Salary: Basic $2300 -$2500 + Commission Company: The boutiques carry High-end prestigious brands such as Omega, Tudor, TAG Heuer, Breitling, and international brands such as Longines, Rado, and Tissot. Summary The Retail Watch Specialist is responsible...

  • Retail Manager

    3 days ago

    Singapore LOTTE Travel Retail Singapore Full time

    The main responsibilities for Retail Manager is to ensure the effective performance of the stores through the management of the retail team and the implementation of company policies and procedures. The Store Manager will lead by example and have a hand’s on approach to the business with high levels of attention to details to maximize sales and...

  • Retail Sales Associate

    3 days ago

    Singapore Sincere Watch Limited Full time

    Sincere Watch Limited is a leading specialist retailer and distributor of exclusive timepieces. In view of our expansion plans, we are now seeking a few highly committed and capable professionals to take on the position of Sales Associate. **Responsibilities**: - Demonstrate knowledge of products along with basic selling skills and recommendations - Manage...