Sales Specialist

1 day ago

Singapore Castlery Full time

Join to apply for the Sales Specialist (Retail)role at Castlery Join to apply for the Sales Specialist (Retail)role at Castlery Get AI-powered advice on this job and more exclusive features. Continue with Google Continue with Google We're rethinking homes for how people really live, and we're looking for a Sales Specialist to join our Singapore Flagship Store team to help shape the future of living—one thoughtful detail at a time. Retail at Castlery is where design, service, and experience meet — giving customers a space to explore, connect, and discover the perfect pieces for their homes. What you'll be doing: Greet and engage customers in a friendly and approachable manner, creating a positive first impression of our brand. Listen actively to customers' preferences and requirements, providing recommendations and solutions. Responsible for the conversion of sales from walk-in customers, emails, chats, and other sales channels. Recommend design-focused solutions tailored to customers' requirements (style of home décor desired, floor plan, etc.). Build and nurture customer relationships to encourage repeat business and referrals. Handle customer inquiries, concerns, and complaints with professionalism and a problem-solving attitude. Work closely with cross departments to ensure customer satisfaction are met. Assist in store operational excellence by ensuring general showroom maintenance, receiving / issuing stocks, and monthly high accuracy stock take. Perform other roles within the store such as maintaining visual standards, assisting team members, or performing operational tasks on the sales floor. What you need to succeed: Prior experience in retail sales, preferably in furniture, home décor, or related industries. High energy in delivering the best customer experience. Excellent communication and interpersonal skills, with an ability to connect with customers. Proven track record of customer centricity and possess strong people skills (approachable, good listener, and empathetic). Strong knowledge of MS Office (Word, Excel, and Outlook). Built for Real Life, Designed for What's Next At Castlery, we've spent over a decade building a brand people love by designing furniture for real life — durable, beautiful, and made to keep up with change. Now, we're focused on what's next: scaling with care, crafting better experiences, and growing a team that's as intentional as our design philosophy. If you believe that good homes create good lives, come build with us. Seniority level Seniority level Entry level Employment type Employment type Full-time Job function Job function Sales and Business Development Industries Technology, Information and Internet Referrals increase your chances of interviewing at Castlery by 2x Sign in to set job alerts for “Sales Specialist” roles. Key

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