IT Support

2 weeks ago

Singapore SAGL CONSULTING PTE. LTD. Full time

**Objective**:

- Liaising with other IT systems and departments for the data, as needed.
- Providing system support for the department in terms of daily business processes.
- Liaising with system administrators, customers and vendors on day-to-day system-related tasks

**Task Description**

**1. Operative Tasks (L1/L2 support)**
- Monitor and control all daily batch jobs, including batch night jobs. Work with DBA in case of error or job abend.
- Work with DEV/IT team for new releases to the system.
- Perform UAT before the production release.
- Monitor the system interfaces and liaise with systems and ensure the quality of data flow.
- In case of a system fault or error, raise a ticket to DEV/IT via SNOW.
- Liaising with IT vendors and customers for changes and IT issues.

**2. Strategic Tasks**
- Maintaining correct system configurations and master data by coordinating with vendors and the go-to person for the unit.

**3. User Access and training**
- Coordinate with System colleagues in Germany to get access to employees and customers on the required systems. Provide necessary authorization to access systems using the access management tools.
- Act as a first-level support for training and user access administration.

**4. Reporting**
- Prepare operational reports and support business units by providing various reports on a daily, weekly and monthly basis to monitor the KPIs of operational excellence.
- Coordinate with RuC (Reporting and Controlling) responsible in Germany for new access creation, data missing or discrepancy.

**5. Documentation & Training**

Prepare documentation / working instructions for all the IT tasks, Process changes, and system releases.

Train the users upon implementation of changes or new releases of programs.

**Qualifications**:

- Basic understanding of COBOL and JCL.
- Experience in IBM Mainframe OS/390
- Experience in Logistics/Supply chain is preferred but not mandatory.

  • Desktop Support Engineer

    2 days ago

    Singapore Advance Global IT support Full time $28,800 - $54,000 per year

    Contract Type: B2BLocation: Tuas, SingaporeSchedule: Monday–Friday, 09:00–18:00 SGTRole OverviewWe are seeking an experienced EUC (End User Computing) Support Engineer – Level 1 to provide on-site technical support for end users. The ideal candidate will have strong Mandarin communication skills and 5–10 years of experience in IT or EUC support.Key...

  • Java Production Support

    1 week ago

    Singapore Power IT Services Full time

    Greetings!!! We are hiring for **Java Production Support(L1 Support) role** with leading MNC in **Singapore.** **Job Description**: - Should have **4 to 6 years of experience in Java, Oracle, Spring Boot microservices**: - Must have **Proficiency Level of E2**: - Strong knowledge in Java, Soap web services, Spring Boot and Microservices - Good knowledge...

  • Application Support Engineer

    2 weeks ago

    Singapore Palo IT Full time $80,000 - $120,000 per year

    Who We AreBuild. Scale. Sustain.PALO IT is a global technology consultancy that crafts tech as a force for good. We design, develop and scale digital and sustainable products and services to unlock value across the triple bottom line: people, planet, profit. We do the right thing, and we do it right. We're proud to be a World Economic Forum New Champion, and...

  • Application Support Engineer

    2 weeks ago

    Singapore Palo IT Full time $80,000 - $120,000 per year

    Who We AreBuild. Scale. Sustain.PALO IT is a global technology consultancy that crafts tech as a force for good. We design, develop and scale digital and sustainable products and services to unlock value across the triple bottom line: people, planet, profit. We do the right thing, and we do it right. We're proud to be a World Economic Forum New Champion, and...

  • Data Center Support

    2 weeks ago

    Singapore Foxys IT Full time $36,000 - $42,000 per year

    Must have at least 3 years' experience of IT infrastructure working in an in-house datacentre.Basic hardware support not just limited to manual power cycling of devices as well as replacing any hot swappable components on request.Experience in using Service-Now to create changes and CTASK, updates statuses and close down changes on completion.Proactively...

  • Desktop Support Engineer

    4 days ago

    Singapore Power It Services Full time

    _Job Description : _ - Proven work experience as a Desktop SupportEngineer or Field services Technical Support Engineer - Must possess the proven ability to install andconfigure new IT equipment, perform PC Refresh, deploy new hire installs ofequipment, PC moves, retirement and pickup of devices set for retirement. Wipedrives with proper tool before...

  • Desktop Support Engineer

    4 days ago

    Singapore Total IT Global Full time

    **Total IT Global, a leading IT Infrastructure services provider is hiring currently for Desktop Support Engineer for our clients across Singapore. Please find below the Job description as well as the company’s details for your reference.** **ABOUT US: -** **Total IT Global** is a leading IT infrastructure services provider offering holistic vendor...

  • Desktop Support Engineer

    4 days ago

    Singapore Total IT Global Full time

    **Total IT Global, a leading IT Infrastructure services provider is hiring currently for Desktop Support Engineer for our clients across Singapore. Please find below the Job description as well as the company’s details for your reference.** **ABOUT US: - ** **Total IT Global** is a leading IT infrastructure services provider offering holistic vendor...

  • Desktop Support Engineer

    2 weeks ago

    Singapore Total IT Global Full time

    **We’re Hiring - Desktop Support Engineer** **About Us**: At **Total IT Global**, we elevate digital journeys with cutting-edge innovation to achieve the vision of ‘the enterprise of the future’. With a comprehensive portfolio of hardware and managed IT services, we enable high-growth enterprises through complex digital transformations across the...

  • Desktop Support Engineer

    4 days ago

    Singapore Total IT Global Full time

    **Required Technical Skills**: - **Ticketing Systems - ServiceNow / ITSM/ CA, PC Building using SCCM, Active Directory, GP Update, Re-imaging of Laptops, Bitlocker, Network Printers,Bios, Ghost Imaging, Operating systems, Networking** ,**Installations & Troubleshooting.** **Functions include**: - Windows 7-10, Microsoft Active Directory, MS Office 365, PC...