Call Center Officer

Our reputable client is looking to hire Customer Call Center Officer (Call Center) **Job Responsibilities & Duties** - Follow-up on all outstanding incidents/cases - Logged all calls reported into the case management system - Maintains and accurately update customer’s enquiry, problem and resolution into the case management system **Minimum...

Call Center Manager Location: Central Singapore Salary: Up to $7,000Working Hours: 8:30 AM – 6:00 PM, Monday–Friday About the Role: We are seeking an experienced Call Center Manager to lead our inbound operations. You will drive service excellence, optimize call handling, and manage a high-performing team to achieve operational targets. Responsibilities:...

Call Center Manager Location: Central Singapore Salary: Up to $7,000Working Hours: 8:30 AM – 6:00 PM, Monday–Friday About the Role We are seeking an experienced Call Center Manager to lead our inbound operations. You will drive service excellence, optimize call handling, and manage a high-performing team to achieve operational targets. Responsibilities...

**Role - **Customer Service Officer (Call Center) **Work Location**: - Science Park **Contract Period - **1 year **Key Accountabilities** - Achievement of a good Balanced Score Card (comprising Unplanned Leave, Punctuality, Productivity, Compliments) - Achievement and maintenance of customer satisfaction **Job Responsibilities & Duties** - Follow-up on...

**Call Centre Officers**: To consistently meet the Customer Centre targets set (KPIs) without compromising quality of service delivery - To ensure accuracy and compliant for all customers’ requests - To successfully cross-buy the Bank’s products and services - To successfully migrate customers to Bank’s digital platform by understanding customers’...

Customer Service Officer (Banking/Call Center)Work Timings: Rotational Afternoon Shifts: 1 pm to 12 am (1 week day off and 1 weekend off)Customer Service Officer (Call Center/Banking Sector)Job Requirement: 1 year of Customer service experience in banking sector OR 5 years of non-banking customer service experience is preferred. Comfortable with using...

Customer Relation Officer (Call Center External)Job Openings Customer Relation Officer (Call Center External)About the job Customer Relation Officer (Call Center External)The Company You would most probably be a customer of our client. They play an important role in Singapores public transport system by being the middleman between you, the commuter, and all...

**Call Center Trainer** - 12 months contract **The Client** - MNC IT Consulting **The Opportunity** - Developing call centers' education materials, such as digital presentations, how-to manuals, and instructional videos. - Preparing procedures and policies regarding sales techniques and appropriate agent conduct. - Scheduling and conducting training...

**+ Location: Bedok or Bukit Batok** **+ Office Hour, Alt Sat(s) half a day** **+ Monthly incentive and allowance of $380** **+ Training provided** - Professionally attend to inbound call on MOM matters - Escalate cases to superior - Other adhoc role assigned **Job Requirement**: - Good Communication skill - Basic knowledge of office equipment\ - Able to...

**Call Centre / Customer Service / Hospitality**: - **No Exp - Training Provided**: - **5 Days Work Week including weekend** **Responsibilities**: - Follow up on escalated cases and perform call back if required to - Ad hoc duty as assigned **Requirements**: - Possess call centre / customer service experience - Good communications and interpersonal...