Retention Marketer

**Retention Marketer**

Ask & Embla is a rapidly growing Alternative Body Jewelry brand based in Singapore with a collective following of more than 450,000 across our social media channels. As an E-commerce brand, we ship internationally to a diverse range of customers and we are proud to be one of the leading brands worldwide in the alternative jewelry space.

At Ask & Embla, we’re passionate about creating a company that brings out the best in everyone and where individuals love to work and grow as a team. That means constantly learning and building new things, being flexible about how and where we work, and empowering each other to do the proudest work of our lives.

Ask & Embla, led by an ex-Googler and ex-Amazonian, has dozens of employees across multiple countries, and this team is growing fast. We are building the foundation to expand several business verticals beyond E-commerce, while supporting existing business functions for fulfilling thousands of orders each month.

At Ask & Embla we learn and build fast together, sharing the purpose and passion of creating not just beautiful, expressive and sustainably-made jewelry, but a community that celebrates the misfits, the believers, the round pegs in square holes and everyone in between. Everyone deserves to own who they are; we create the jewelry so they can do it with pride.

**What you will do**:

- Develop and implement strategies to increase customer retention and loyalty
- Analyze customer behavior data to identify trends and opportunities for improvement
- Collaborate with cross-functional teams (e.g. product, customer support) to improve the overall customer experience
- Design and execute experiments to test the impact of retention initiatives
- Continuously monitor and evaluate the success of retention efforts, and make data-driven decisions to optimize results
- Analyze customer data to identify trends and insights that can inform retention marketing efforts.
- Work with marketing and analytics teams to develop and implement tracking and measurement systems to measure the effectiveness of retention marketing initiatives.
- Develop and manage budgets for retention marketing initiatives, ensuring that they are within budget and delivering desired results.
- Stay current on industry trends and best practices, sharing insights and recommendations with the marketing team.

**Job Requirements**
- Organized and has keen attention to detail
- Ability to formulate creative solutions and think out of the box
- Good problem solving skills - analytical, innovative, and has a creative mindset
- Highly adaptable to change and fast-paced environment
- Good communication and presentation skills

**What We Offer**

A dynamic and supportive working environment

Medical benefits

Training courses

Remote working arrangements

**About Us**

Ask & Embla is an alternative jewelry brand that embodies being part of something different. Being ‘alternative’ is a nuanced idea with a sweeping range of interpretations. Ask & Embla embraces the spectrum of all alternative styles and modalities. We create expressive jewelry for anyone and everyone to furnish comfort in their own skin. Ask & Embla celebrates the misfits, the believers, the round pegs in square holes and everyone in between. Everyone deserves to own who they are; we create the jewelry so you can do it with pride.

**Work Culture**

Ask & Embla promotes a culture of positivity, openness, growth, collaboration, and fairness within our work environment. Individual development matters to us. We put in a sincere effort to help our team grow on professional and personal levels.

**Our Channels