Technical Support Administrator

21 hours ago


Sembawang, Singapore Aerotech Automation Pte Ltd Full time

**Position Summary**
The Technical Support Administrator provides administrative support to the Global Technical Support Division.

**Essential Functions**
- Enters technical support issues into the company ERP system.
- Responsible for ensuring orders are entered accurately and in a timely fashion.
- Prepares and process documents from pre to post Sales phase, like quotations, purchase orders and invoices, tracks the status and provides updated information to customers.
- Assists Aerotech’s customers, internal departments, and the Global Technical Support team in managing and scheduling product returns, field support, and training requests
- Monitors order status and helps resolve issues in order to improve efficiency and achieve departmental goals
- Fosters relationships with the operational and technical department management of key customers
- Answers telephone calls. May also redirect calls to global support.
- Monitors and maintains administrative work instructions to ensure that they are accurate and current
- Other ad-hoc duties as assigned from time to time

**Requirements**:

- Diploma or equivalent
- At least 2 years of relevant experience preferred
- Customer service oriented
- Meticulous, pro-active and responsive
- Resourceful with strong organizational and co-ordination skills
- Proficient in MS Office such as Excel and WORD
- Ability to use company-deployed software systems such as EPICOR ERP and JIRA

**Working Conditions / Physical Requirements**
- Work is generally performed in an office environment
- May be required to sit for extended periods of time
- Will be required to work with other employees and customers frequently
- Note: The above Job Description is representative of the responsibilities and qualifications necessary to be successful in this role. It does not encompass every job duty or responsibility; other tasks may be assigned as necessary. Further the job description does not create or constitute a contract of employment_

**Job Types**: Full-time, Permanent

**Salary**: $2,500.00 - $3,500.00 per month

Schedule:

- Monday to Friday

Supplemental pay types:

- 13th month salary
- Yearly bonus

**Experience**:

- relevant: 2 years (required)



  • Sembawang, Singapore Blossom Seeds Limited Full time

    Blossom Seeds enables seniors to live enriching and happy lives despite their frailty and mobility, by delivering services at the highest standards of passion, love and care. BSL seeks to provide integrated programmes/services to support seniors to have happy moments in their golden years. - 3. - ** Administrative Manager** Oversee audit and corporate...


  • Sembawang, Singapore ACE Business Pte Ltd Full time $40,000 - $80,000 per year

    Job SummaryWe are seeking a highly organized and detail-oriented Operations Administrator to support daily office operations. This role involves handling correspondence, performing data entry, providing excellent customer service, and assisting with administrative tasks such as purchase orders (POs) and billing. The ideal candidate is proficient in office...


  • Sembawang, Singapore Bakenet Pte Ltd Full time

    The Administrative Executive plays a key role in supporting our daily operations by handling various administrative tasks such as generating quotations, invoices, and sales orders, as well as managing filing systems. Additionally, the role involves providing excellent customer service by promptly addressing customer inquiries, ensuring a smooth and efficient...


  • Sembawang, Singapore Film Screen Pte Ltd Full time

    Office Location : Woodlands **Department Administrator** - To supervise and oversee the administrative staff and coordinate logistics and workflow of the department - Manage schedules and deadlines of assigned task - To coordinate a smooth flow of information within the organization - To perform planning and coordination of administrative tasks and...


  • Sembawang, Singapore THT ACADEMY PTE. LTD. Full time

    **Job Requirements**: - Receive Request for quote (RFQ) from customer. - Prepare and generate invoices accurately and in a timely manner. - Attend to customers' enquiries and complaints. - Proficient in Microsoft Office would be an added advantage - Other tasks assigned by managers/superior **Job Requirements**: - Preferably with at least 1 year...


  • Sembawang, Singapore Survitec Group Limited Full time

    **Vacancy Title: Service Administrator** **Vacancy Location: Senoko, Singapore** **Engagement Type: Full - Time, Permanent** **Your Company** Survitec are the world’s largest survival technology provider. For over 166 years, we have been protecting lives in the air, on land and at sea, through the design, manufacture, and servicing of Survival...

  • Administrator

    4 days ago


    Sembawang, Singapore Widos Technology (Asia Pacific) Pte Ltd Full time

    **Duties and Responsibilities**: - Provide administrative support, including preparation of purchase order, quotation, sales order, delivery order and invoices - Prepare and upload product listing including content for various e-commerce partner’s platforms such as Carousell, Shopee & Shopify. - Liaise with freight forwarder and relevant parties relating...

  • Sales Administrator

    1 week ago


    Sembawang, Singapore Rigging & Marine Services Pte Ltd Full time

    Rigging & Marine Services Pte Ltd, “RMS” was established in 1992, serving both the marine and O&G sectors. Presently, RMS has acquired a formidable amount of experience and skillset as well as an excellent reputation in the field of load testing and marine services. With a commitment to quality and a focus on delivering tailored solutions, we are looking...

  • Administrator

    1 week ago


    Sembawang, Singapore Widos Technology (Asia Pacific) Pte Ltd Full time

    **Duties and Responsibilities**: - Provide administrative support, including preparation of purchase order, quotation, sales order, delivery order, and invoices - Prepare and upload product listing including content for various e-commerce partner’s platforms such as Carousell, Shopee & Shopify. - Liaise with the freight forwarder and relevant parties...

  • IT Support

    21 hours ago


    Sembawang, Singapore ACE Business Pte Ltd Full time

    Ace Business Pte Ltd is a growing technology solutions provider focused on delivering innovative and reliable services to our clients. The **IT Support & Operations**will support daily IT operations, including troubleshooting, system maintenance, and hardware/software setup. This role ensures smooth technical operations and assists in resolving IT-related...