Assistant Director

2 weeks ago


Singapore Singapore Tourism Board Full time

**What the role is**

The role of Assistant Director/Depurty Director of the Tech Product team will be responsible for leading the strategy and development of the Tourism nformation and Services Hub (TIH) and its suite of services, such as a Visit Singapore Account (VSA), Recommendation Engine and Itinerary Planner. This will include research and analysis to identify market gaps, opportunities and define/ deliver the tech products that will enable Singapore destination to be discoverable, while enabling the tourism industry stakeholders to build internal capability and
improve their business performance. Strong stakeholders and tech product management are required to partner with internal and external stakeholders such as vendors, user experience designers, data consultants, industry line units and tech eco-system partners to test, build and scale the adoption of the tech products.

**What you will be working on**
- Be the Lead Product Manager (product owner) for Tourism Information & Services Hub and its service to finetune TIH's product vision and define the strategy for its services.
- Create and manage a product roadmap, involving the planning, onboarding and management of TIH and its services throughout stages of their product lifecycle.
- Assess value, develop use cases and prioritise product roadmap and lead the team to partner with external and internal teams to develop/ enhance the products, alignment to strategic goals.
- Actively mitigate roadblocks impacting successful completion of product releases.
- Work closely with product management and business partnership team to maintain a product backlog according to ROIs
- Product enhancements to meet the evolving needs of internal and external stakeholders.
- Review content and strategic partnership strategies to test concepts and scale the adoption of TIH and its services.
- Explore productisation strategy and work with technical team members to provide high-level business data and architecture concepts.
- Work with project management and technical teams within the organisation: a. Provide leadership guidance on tech products' business objectives and user requirements to facilitate the implementation and/or maintenance of the tech products.
b. Ensure compliance of the tech products to data and system governance and policies.
- Leadership of the tech product team - guide, mentor and build a high-performing team. Regular communication with team to understand and support aspirations of individual team members. Build competencies of the team members according to the core and functional competencies framework.

**What we are looking for**
- 8 years experience in tech product development and management
- Understanding of business value around feature/functions
- Outstanding communication, presentation and leadership skills
- Proficiency with Scrum and Agile software development methodology product
- Sharp analytical and problem-solving skills
- Business Acumen



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