Account Coordinator

**About TEAM LEWIS**

The company is an integrated communications agency that has gone from start-up to multi-national in a little over two decades. The company now ranks in the top 40 agencies worldwide and has 24 offices. Its success is due to a combination of factors: talented people delivering award winning campaigns; expanding client relationships into new markets or services; making strategic acquisitions. The agency, its people and client campaigns have won many prestigious awards, including Cannes Lions, Holmes Report, ICCO, PRCA and European Excellence.

**Purpose of the role**

The Account Coordinator is a media focussed role that also provides administrative support to the wider Account Servicing team. The role requires the ability to handle a number of tasks and projects at any one time, working to deadlines and proactively pursuing activity. The Account Coordinator will develop a clear understanding of the team’s requirements and objectives, be proactive in attitude and supportive to the team at all times.

**Key Responsibilities and Tasks**
- Client Management_
- Assists the team with the management of client accounts and projects, helping to establish TEAM LEWIS as an invaluable long-term partner for marketing and communications services
- Coordinates communication (including meetings and reviews) with clients, adhering to deadlines and client service level agreements
- Supports the new business process by providing research and coordination
- Assists with the coordination of press tours, events and review programmes
- Media Relations_
- Understands and avidly follows the news agenda, positioning clients and products within context
- Researches and identifies appropriate journalists, bloggers and analysts on an on-going basis
- Develops media and blogger relationships for self and on behalf of the team
- Monitors relevant news sources and alerts the team to relevant breaking news opportunities
- Develops an understanding of strong news angles and media opportunities, escalating these to more senior team members
- Organises and coordinates media interviews and press briefings
- Content_
- Drafts a broad range of written materials including biographies, briefing documents, media alerts, soundbites, Q&As, backgrounders and boilerplates
- Creates press materials and compelling content for both traditional and digital media
- Creates valuable and insightful briefing sheets to assist clients with their press communications
- Develops and shares knowledge around how to find a good news angle or hook
- Focuses on improving writing ability, adapting and refining style to suit the needs of the client
- Digital / Social media_
- Uses social media platforms to expand own network, develop media relationships and positively impact client results
- Provides social media insight as well as execution and management of related digital activity
- Team Working and Development_
- Ensures personal and deliverable client objectives are met on an on-going basis
- Accurately reports activity levels and regularly completes timesheets to ensure correct allocation of client and team duties
- Escalates general new business requests to appropriate team members
- Works closely with line manager to maximise own strengths, improve weaknesses and support individual and team career development
- Regularly attends TEAM LEWIS training sessions and daily press briefings to enhance skills and develop knowledge
- Reporting and Analysis_
- Tracks and reports on media activity, including coverage reports, press clippings, online media engagement, showing progress using metrics
- Ensures that all account activity and results are reported back to the Senior Account Executive / Account Manager / Account Director
- Communicates account performance internally at account reviews
- Provides reports to the Account Director or senior management team on request

***:

- General_
- Supports the Account Servicing team on ad hoc initiatives and projects
- Takes a proactive role in promoting the TEAM LEWIS brand, its work, identity, and values
- Supports the HR / talent team by promoting both internal and external opportunities at TEAM LEWIS across social media and via the referral scheme
- Contributes and supports the continuous improvement of systems, practices and policies.

**About You**
- A communications or marketing related degree (or equivalent)
- Ideally, experience of working in a PR, marketing or digital communications environment
- Attention to detail
- Proven written ability in English and local languages
- Creative thinking
- Confident presentation skills
- Keen interest in the media: print and broadcast
- Calmness under pressure and ability to achieve tight deadlines
- Clear interest in current affairs and news agenda

**_
This job description is not intended to be an exhaustive list of the responsibilities for this role. Other responsibilities may be added from time to time._**
- TEAM LEWIS is an Equal Opportunity Employer. We ar