Key Accounts Executive
1 week ago
1 year exp
**Roles & Responsibilities**
As an executive in the key accounts department, you will be responsible for account servicing of corporate accounts to ensure customer base growth through account retention and acquisition.
**Responsibilities**:
- Manage customer account strategies to ensure customer retention and acquisition
- Administration of all sales related activities and customer enquiries to ensure high level of customer satisfaction and excellent service level
- Achieve adherence to all internal process and risk compliance
- Propose and recommend strategy for accounts based on market intelligence gathered
- Day-to-day operational
**Requirements**:
- Diploma or Bachelor’s degree from an accredited institution in any discipline would be an advantage
- Must be a self-motivator, driven and team player.
- Preferably with 2 or more years of account management experience with good account management and customer relationships.
- Must be able to understand the client, their products and their industry.
- Must have excellent verbal and written communication skills.
- Must have excellent negotiating, service and people skills.
- Must be organized and resourceful as he/she deals with multiple customers
- Preferably have good sales, marketing and business acumen.
- Must have the ability to work in a fast paced and often changing environment
- At Seraya Energy, we believe in creating value for our customers to enable their business success. As a key player in Singapore’s electricity retail market, Seraya Energy offers a wide range of electricity packages that allow users to choose the electricity package that best meets their needs. Seraya Energy has been recognised as one of the fastest growing private retailer with the largest contestable market share since 2007 and is the Only Electricity Retailer in Singapore to be awarded Singapore Business Superbrands for 7 consecutive years since 2010._
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