Patient Service Executives

2 days ago


Singapore NORTHEAST HEALTH INTERNATIONAL PTE. LTD. Full time

**Job Highlights**:

- Worklife Balance
- Friendly Environment
- AWS, Performance Bonus

**Job Description**:
**Job Title**:Patient Service Executive / Operations Executive

**Responsibilities**:

- Supports United Primary Care Network (PCN) patient’s care coordination and other administrative duties
- Attend to phone enquiries and assist in explaining the ancillary services to patient
- Coordinate with patients on appointments to ensure continuity of care (eg. Schedule, reminder and reschedule GP/ DFS/ DRP/ NC appointments)
- Coordinate with PCN Nurses and Clinic Managers for (PCN) appointments and referrals
- Liaise with institutions and clinics to support Healthier SG (HSG)
- Maintain and upkeep the Chronic Disease Registry (CDR) required by PCN
- Provide operational support to existing and new PCN clinics
- Monitor utilization of ancillary services
- Send out gap-reports for patients due for appointment
- Responsible for daily operations matters including collating, compiling, and analysing patient management/care outcome indicators to General Manager
- Adhoc duties assigned by the General Manager

**Job Requirement**:

- GCE GCE O Level/ Diploma Holder/ Degree Holder
- Relevant work experience in healthcare would be an added advantage
- Ability to work as a team player and independently with mínimal supervision
- Competent in MS Office, in particular excel sheet



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