Full-time Receptionist/front Desk

2 days ago


Singapore THEBEAUTYFOLKS PTE. LTD. Full time

Position: Full-Time Receptionist/Front Desk

Working Hours:
11:00 AM to 8:30 PM, 6 to 8 off days in a month

Job Responsibilities:
1. WhatsApp Communication:

- Respond to client inquiries promptly and professionally.
- Arrange, confirm, or reschedule appointments as needed.

2. Appointment Management:

- Schedule and organize client appointments efficiently.
- Send reminders for upcoming appointments, including:

- A 15-minute grace period for late arrivals.
- Forfeiture of the deposit after 15 minutes of no-show.
- Cancellations must be made at least 30 minutes prior to the scheduled appointment.
- Rescheduling requests must be made at least 48 hours in advance.

3. Follow-Up Communication:

- Send post-service thank-you texts to clients, inviting feedback or future bookings.

4. Late Arrival Management:

- If a client has not arrived by their scheduled time, place a follow-up call to check their status.

5. Help out with other simple duties:

- Distributing flyers, serving drinks to customers, etc.

WhatsApp 88868195 with your resume.



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