Regional Project Operations Specialist

2 days ago


Pasir Panjang, Singapore Samsung Electronics Full time

Position Summary

We are seeking a detail-oriented and proactive Project Operations Specialist to support the efficient execution and monitoring of digital system operations and enhancements across multiple regional systems.

Role and Responsibilities

System Enhancement Planning:

- Drive the roadmap planning and prioritization of enhancements for regional systems based on business needs and user feedback.

Process Improvement & Root Cause Analysis:

- Conduct deep dives into pain points reported by subsidiaries across various systems.
- Provide root cause analyses and recommend system or process improvements.

System Development Task Monitoring:

- Track and monitor monthly man-hours and development progress across key regional systems, ensuring alignment with project timelines and resource plans.

KPI & Adoption Tracking:

- Analyze monthly usage data and evaluate adoption progress of core systems by subsidiaries against set KPIs.

Vendor Management:

- Review and verify monthly invoices for vendor services; ensure timely submission for payment processing.
- Support annual review of vendor operations contracts to ensure alignment with performance and scope.

Management Reporting:

- Prepare and deliver PowerPoint reports summarizing project status, risks, and key updates to management.

Survey Administration Support:

- Provide ad hoc support for HQ-led surveys, including coordination, communication with subsidiaries, and data collection.

System Training:

- Coordinate and support ad hoc training sessions

Other ad-hoc duties

Skills and Qualifications
- Bachelor’s degree in Information Technology, Business Administration, Project Management or related field.
- 2+ years of experience in project operations, system coordination, or business analysis. Fresh graduates are welcome to apply.
- Knowledge with project management tools (e.g. Jira) is a plus
- Strong analytical skills and attention to detail.
- Great communication skills, both written and verbal

Li-Midsenior
Li-SEAO



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