Customer Service Officer
1 week ago
Location: Little India
Working Hours: Monday - Thursday : 8.30am - 6.00pm Friday : 8.30am - 5.30pm
**Salary**: Up to $2,250 per month
6 months contract
Roles:
- Contribute to monitoring the performance of the contact center and support efforts to streamline operational processes.
- Assist in auditing calls and contribute to quality service calibration.
- Provide outstanding customer service, promptly and professionally addressing escalations and feedback.
- Take on any additional duties and responsibilities assigned by the supervisor.
Requirement:
- Hold a diploma.
- Possess a tech-savvy orientation with a customer-centric, proactive, and positive working attitude.
- Demonstrate strong communication and written skills.
- Have previous experience working in a contact center.
***:
**PERSOLKELLY Singapore Pte Ltd - RCB No. 200007268E - EA License No. 01C4394**
**R23114044 (Farisya Elyna Putri Mohamed Saleh)
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