Agile Product Owner, Global Transaction Banking

**WHO WE ARE**:
As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.

Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future.

We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career.

Your Opportunity Starts Here.

**Why join**

This role will be responsible for leading an Agile team to deliver the product vision and road map of the wholesale and SME banking platforms in partnership with business and technology partners. Additionally the first focus for this role is to lead the end-to-end delivery and testing of digital products to ensure that digital solutions are delivered on time, meet quality standards, and are supported by robust issue resolution processes. You will collaborate with cross-functional teams including product owners, developers, QA engineers, and business stakeholders to drive successful delivery outcomes.

**What you do**

1. Establish and manage issue tracking and resolution processes across delivery and testing phases.

2. Ensure timely identification, logging, prioritization, and resolution of issues.

3. Coordinate with development, QA, and support teams to resolve blockers and defects.

4. Maintain issue dashboards and provide regular reporting to stakeholders.

5. Conduct root cause analysis and implement preventive measures to reduce recurring issues.

6. Lead the agile team as product owner to deliver the product road map required to support the business growth and strategy of the wholesale and SME banking segments.

7. Work in agile framework and be accountable for delivery of product build road map by ensuring that platform road maps prioritised against business are published regularly.

8. Collaborate with agile team members to deliver wireframes, user journeys, and product backlog, and other artifacts as needed to support technical design and development.

**Who you are**
- Demonstrated passion for transformative user experiences.
- Bachelor's Degree or higher from a reputable university / college
- At least 5 years of relevant experience in corporate internet and mobile banking systems in financial institutions
- Proven track record of managing complex digital projects in agile environments.
- Strong understanding of SDLC, testing methodologies, and issue management frameworks.
- Experience with tools such as JIRA, Confluence, TestRail, Selenium, and issue tracking systems.
- Excellent communication, leadership, and problem-solving skills.
- Strong communication, negotiation and stakeholder management skills to ensure the product roadmap and features are well presented and buy-in obtained from stakeholders.
- Prior experience in Corporate Banking Digital Channels will be highly desired.

**Who you work with**

Global Transaction Banking Division offers cash management, trade finance and supply chain finance solutions. To SMEs. Large corporations. Financial institutions. And government entities across the region. It’s all about making banking simpler. And more convenient. For corporate customers. And their customers. For you, it’s all about building your career in a business that is building a reputation for breaking new ground by innovating at the intersection of technology and customer-centricity.

**What we offer**:
Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.