IT Ops Engineer

1 day ago

Singapore U3 Infotech Pte Ltd. Full time

Functional Competencies
- Trading (GAS & Power) domain / product knowledge and connect systems.
- Experienced in Azure data fucntions, Azure Dev Ops, Infrastructure support
- Relevant experience of 8 to 12 Years

Accountabilities
- Ensure delivery of seamless operational support and their related back-end technology.
- Work with multiple stakeholders and service providers to deliver IT solutions and support to meet the business needs.
- Drive Incident/Problem resolution by assisting in key operational activities in terms of delivery, fixes, and supportability with operations staff and suppliers.
- Assist in IT change ticket reviews, approvals, and planning.
- Ensure operational run books, support guidelines, and procedures are produced and maintained for use.
- Represent operations towards the IT Managers for landscapes in scope sharing relevant information and managing priorities & escalations.
- Assist with transition of projects to Support activities.
- Liaison with a diverse set of business and IT stakeholders
- Act as a functional expert for both business process and management information in a delivery space.

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