Customer Service Assistant
1 week ago
About Toll Group
At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post —
Activities may include:
- Develop and maintain effective and professional customer relationships.
- Support account management and transaction processing.
- Provide product and technical support as it relates to customer transactions, customer feedback and other requests.
- Liaise with internal and external customer / stakeholders to ensure contractual obligations are achieved and agreed service standards are met.
- Responding to customer queries and resolving issues as defined by customer agreement and relevant processes.
This is an operational / support role which requires prior experience of an operational process.
It follows established operating procedures to complete routine to semi-routine tasks.
Instructions are required on new assignments.
Some prior experience and / or vocational or technical training is required.
What moves you?
At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.
At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities.
You must be entitled to work in Singapore and be prepared to undertake pre-employment checks including a criminal history check and medical.
-
Customer Service Assistant
1 day ago
Pioneer, Singapore KIM ANN ENGINEERING PRIVATE LIMITED - Full time**Responsibilities**: - Answer phone calls and handle customer enquiry. - Assist in preparing quotations and order processing. - Monitor delivery and liaise with customers. - Follow up on enquiries and on time payment by customers. - Maintain good rapport and improve good customer relations. - Ensure all enquiries and orders are processed, checked,...
-
Customer Service Assistant
2 weeks ago
Pioneer, Singapore KIM ANN ENGINEERING PRIVATE LIMITED - Full time**Responsibilities**: - Answer phone calls and handle customer enquiry. - Assist in preparing quotations and order processing. - Monitor delivery and liaise with customers. - Follow up on enquiries and on time payment by customers. - Maintain good rapport and improve good customer relations. - Ensure all enquiries and orders are processed, checked,...
-
Customer Service Assistant
1 week ago
Pioneer Sector, Singapore Mitsui-Soko (Singapore) (Pte) Ltd. Full time $30,000 - $40,000 per yearAttractive Yearly Bonus5 Days work week: 8.30am - 5.30pmMedical and Dental benefitsA leading 3PL warehousing and freight forwarding MNC Company has vacancy for:CUSTOMER SERVICE ASSISTANTJob Description and ResponsibilitiesAbility to handle inquiries, resolve issues, provide service information to customersGenerate and process customer job instructions are in...
-
customer service executive
14 hours ago
Pioneer, Singapore PO SAN TRANSPORTATION Full time $35,000 - $45,000 per yearCustomer Service Executive (Logistics | 5.5-Day Work Week)Location: Pioneer, SingaporeWork Schedule : 5.5 DaysJoin our company in the logistics and transport sectorWe're looking for a proactive and detail-oriented Customer Service Executive to handle job order entries, coordinate with the Operations team, and provide frontline support to our valued clients....
-
Customer Service Executive
2 weeks ago
Pioneer, Singapore HONG SEH MOTORS PTE. LTD. Full time**Key Responsibilities**: - **Customer Data Management**: Serve as the central contact for managing and updating customer data to ensure accurate and effective communication. - **Referral Program Lead**: Oversee and further develop existing referral schemes to improve customer engagement rates. - **Customer Experience & Renewals**: Follow up with customers...
-
Customer Service
3 days ago
Pioneer, Singapore AUXILIARY CONSULTANT (AC) Full timeLocation: Pioneer **Salary**: $1800 -$2000 per month Work Hours: Monday to Friday, 8:30 am to 5:30 pm (Alternate Saturdays, half-day) **Responsibilities**: Address customer inquiries and provide quotations, invoices, and statements. Follow up on outstanding matters and maintain status updates. Capable of handling multiple tasks...
-
Customer Service Officer
1 day ago
Pioneer, Singapore Talent Link Solution Full time**HIRING 1 POSITION ONLY!** Job position: Customer service officer **Salary**: From $2000 Working hours: Monday - Friday (830am - 6pm) Location: Pioneer Company: Eco Hyper Job description: - Prior experience as a customer service officer in LOGISTICS is required - Handle phone calls for import and export shipment - Handle documents for import and...
-
Executive, Customer Service
1 week ago
Pioneer, Singapore AMOS INTERNATIONAL (S) PTE. LTD. Full time3 years exp **Roles & Responsibilities** - Process customer and client, tenders, quotations, enquiries and orders. - Ensure all tenders, quotations are submitted within customer’s deadline and orders are prepared in accordance to customer specification. - Complete RFQ via ERP best pricing and ensure completion of quote as per customer request. - Raise all...
-
Customer Service Executive
2 weeks ago
Pioneer, Singapore Markono Group Pte. Ltd. Full time $40,000 - $60,000 per yearJob Title: Executive, Business DevelopmentKey Responsibilities:Continuously assess customer satisfaction levels for assigned accounts through surveys, calls, or meetingsEnsure customers are satisfied with the products and services provided by gathering regular feedbackProvide support to the immediate manager in meeting customer requirementsCoordinate with...
-
Customer Service Specialist, Contract Logistic
2 weeks ago
Pioneer, Singapore DACHSER (SINGAPORE) PTE. LTD. Full timeJob Responsibilities: 1. Warehouse operation management - To manage inbound and outbound cargos and operation activities. - To be responsible for maintaining acceptable and accurate inventory levels. - To communicate and coordinate with warehouse operation team according to customer requirements. - Handle Transportation arrangement and co-ordinations. 2....