Customer Service Specialist, Contract Logistic
2 weeks ago
Job Responsibilities:
1. Warehouse operation management
- To manage inbound and outbound cargos and operation activities.
- To be responsible for maintaining acceptable and accurate inventory levels.
- To communicate and coordinate with warehouse operation team according to customer requirements.
- Handle Transportation arrangement and co-ordinations.
2. Team management
- Support Team work on daily reporting such as inventory report, warehouse and distribution tracking report.
- Work on monthly billing report for transportation and warehouse customers and do system invoicing.
- Communication with customer to receive orders and enhance customer satisfaction.
- Willing to take challenges and work offsite for different projects in the future.
3. Quality control and continuous improvement
- To assist with warehouse team leader/Manager for quality control and continuous improvement.
- To propose to warehouse team leader on continuous improvement schemes.
- To conduct the cost saving within the team.
- Monitor bonded (duty unpaid) cargoes, tally inventory with Singapore custom record.
- Monitoring products inventory and make sure the accuracy between physical stocks and system quantity.
Job Requirements:
- Diploma in Logistic Management / Supply Chain / Business Management.
- Minimum 2 years’ experience working in a warehouse environment preferably in a logistics, freight forwarding or related industry.
- Possess good communication skills with both internal and external customers.
- Good team player, can do attitude and willingness to learn.
- Positive attitude and must be able to handle sudden change and work in a fast paced environment.
- Result-oriented problem-solving capabilities and on-time task management.
- High attention to detail who is meticulous and efficient.
- Proficient in computer skills ie. MS Office, Excel, Lotus Notes.
**Job Types**: Full-time, Permanent
**Salary**: $2,600.00 - $3,000.00 per month
Schedule:
- Monday to Friday
Supplemental pay types:
- 13th month salary
**Experience**:
- Customer service: 2 years (required)
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