Service Now Delivery Lead

Responsibilities Serve as the primary client contact, managing expectations, satisfaction, and regular service review meetings. Monitor SLAs and KPIs, identifying trends and leading continuous service improvement initiatives (CSI). Manage operational processes of service desk and technical teams, ensuring ITIL-compliant service delivery. Oversee escalation...

Responsibilities: Serve as the primary client contact, managing expectations, satisfaction, and regular service review meetings. Monitor SLAs and KPIs, identifying trends and leading continuous service improvement initiatives (CSI). Manage operational processes of service desk and technical teams, ensuring ITIL-compliant service delivery. Oversee escalation...

DXC Technology is the world’s leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change. DXC Technology (NYSE: DXC) is the world’s leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change. We are looking for curious people, from...

Singapore- Singapore- IT- 40 hours**Description of** **this vacancy**: Start your career as an **IT Service Delivery Lead** at Vopak and be responsible for contributing to and managing the day to day activities and tasks of the team. You will develop the team to a self-supporting level and direct the team to objectives based on the strategic vision of the...

Responsibilities Serve as the primary client contact, managing expectations, satisfaction, and regular service review meetings. Monitor SLAs and KPIs, identifying trends and leading continuous service improvement initiatives (CSI). Manage operational processes of service desk and technical teams, ensuring ITIL-compliant service delivery. Oversee escalation...

We are thrilled to introduce an exceptional opportunity with our multinational client—operating in chemicals, oil, gas, LNG, biofuels, and more—is seeking a **skilled and experienced IT Service Delivery Lead**to oversee the delivery and performance of critical IT services. You will play a pivotal role in leading a high-performing team, delivering...

**Requirements**: - Must have **experience in core Service-now implementation, support. Hands-on experience with Customer Service Management, CSM Architecture and CSM data model **. - **Experience with Scripting, Business Rules, Script Includes, Scheduled Jobs**: - all scripted aspects of the Service Now system Experience with service Now client and...

We are seeking a service-oriented and technically proficient IT Service Delivery Lead to oversee the planning, execution, and continuous improvement of IT end-user support services. This role will lead the desktop support team and act as the key liaison between IT and business users, ensuring timely and high-quality service delivery. The ideal candidate...

[What the role is]Lead a team to oversee implementation and growth of effective services and initiatives that meet the needs of users of social services, such as persons with mental health conditions, effectively and efficiently.[What you will be working on]Support Director and Deputy Director to achieve better outcomes for persons who use social services so...

A leading IT services provider in Singapore is seeking a Service Delivery Manager to ensure efficient delivery of workplace IT services across multiple domains. The ideal candidate should possess strong communication and stakeholder management skills, with a background in IT and relevant certifications. This role involves working closely with clients and...