Customer Care Officer

1 week ago


Singapore JJ Consulting Services Full time

Our Client is an established company in Singapore, who is seeking to recruit Customer Care Officers (Call Centre)

Trainings are provided/ Fresh Graduates Welcome

Location: Bukit Batok/Bedok(5.5 days office Hrs)

**Responsibilities**:

- Provide quality customer service to customers either by telephone or electronically
- Respond and follow up promptly to customer enquiries
- Obtain and evaluate all relevant information to handle enquiries and complaints
- Record details of enquiries and customer interactions including actions taken
- Work effectively with a variety of situations, individual and groups
- Demonstrate effective telephone techniques that meet Quality Assurance standards

**Job Requirements**:

- GCE ‘O’ Level and above
- Strong team player
- Self-driven individual with a positive attitude
- Customer-oriented with good interpersonal and communication skills (oral and written)
- Pleasant disposition and personality
- Highly adaptable to a fast-paced and dynamic environment
- Problem analysis and problem-solving skills

JJ Consulting Services

EA Licence No.: 12C6207

**Job Type**: Contract
Contract length: 12 months

**Salary**: From $2,200.00 per month

**Education**:

- GCE 'O' Level or GCE 'N' Level (preferred)


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