Customer Care Officer
3 days ago
**Customer Care Officer**: **Date**:27 Feb 2025 **Location**: Singapore, Singapore **Company**:Singtel Group - An empowering career at Singtel begins with a Hello. Our purpose, to Empower Every Generation, connects people to the possibilities they need to excel. Every "hello" at Singtel opens doors to new initiatives, growth, and BIG possibilities that takes your career to new heights. So, when you say hello to us, you are really empowered to say “Hello BIG Possibilities”._ **Make an Impact by** - Providing quality customer service to Singtel customers & related working partners over the phone. - Proactively promoting Singtel products and services whenever possible. - Remain up-to-date with the latest information that impacts the delivery of service to customers. - Demonstrate self-responsibility by maintaining systems user login access & upgrade knowledge to new systems. - Demonstrate superior telephone techniques by listen, probe and questions to meet the quality assurance standards. - Multitask and must acquire to meet Service Level Agreement i.e. 1 hour commitment. - Follow-up and ownership on complex cases to ensure customer satisfaction and closure. - Adapt to a fast-paced environments by showing strong time management with positive attitude. **Skills for Success**: - Min N/O/A Level, NITEC certificate - Min 1 to 2 years in customer service with experience in a call centre, hospitality, retail, telesales, or similar fields - Good communication skills, command of English - Bonus if have experience in CMS (content management system) software - Bonus if familiar with Microsoft Excel (Pivot table, v-lookup, formulas) - On-job-training will be provided **Rewards that Go Beyond** - Flexible work arrangements - Full suite of health and wellness benefits - Ongoing training and development programs - Internal mobility opportunities **We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.
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Customer Care Officer
1 week ago
Singapore HAI LECK ENGINEERING (PRIVATE) LIMITED Full timeWe are looking for a dynamic and customer-centric individual to join our call center team as a Customer Care Officer. In this role, you will be the first point of contact for our valued customers, providing top-notch service and assistance. If this sounds like YOU, connect with us TODAY! **Responsibilities**: - Assist customers in navigating respective...
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Customer Care Officer
2 weeks ago
Singapore SUCCESS SPARK Full timeOur organization is growing and we are looking dor Customer Care Officer to support our organization. - Flexible timing - Able to work independently - Can work from home - Nice work environment and colleagues - Training will be provided - Those without experience will be considered too
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Customer Care Officer/senior Officer
2 weeks ago
Singapore CMACGM Full timeLed by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly...
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Customer Care Representative
2 weeks ago
Singapore DIGI-SOUND HEARING CARE CENTRE PTE. LTD. Full time**You **will be our key person in**: 1) Exceed customer expectation by providing excellent customer service. 2) Attend to customer enquiries on the product/services. 3) Listen, engage and empathise in order to clarify and understand customer needs. 4) Ensure very customer leaves with future appointment. 5) Assist clinician in the smooth operations of the...
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Customer Care Officer
1 week ago
Singapore HAACH LIFESTYLE HMH PTE. LTD. Full time**Customer Service Officers Wanted - Beauty & Wellness Spa**: - Be the friendly face that makes every client feel at home. _ Join our team in the **beauty and wellness industry**, where your warm personality and passion for great service will shine! No experience? No worries—we’ll guide you every step of the way. **✨ What’s in It for You**: - **5...
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Senior Customer Care Officer
7 days ago
Singapore ACHIEVE TECHNOLOGY ASIA PACIFIC PTE LTD Full time**1 year Contract Senior Customer Care Officer x 7 (renewable and convertible to permanent position)** **Location: Telok Ayer / Serangoon North** **Working hours: 5-day work week (3 shifts, shift can fall anytime between 8:30am to 8:30pm)** **Salary: Up to $2800 per month (commensurate with experience)** - Ensure proper recording of conversation with...
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Customer Care Officer
2 weeks ago
Singapore JJ Consulting Services Full timeOur Client is an established company in Singapore, who is seeking to recruit Customer Care Officers (Call Centre) Trainings are provided/ Fresh Graduates Welcome! Location: Bukit Batok/Bedok(5.5 days office Hrs) **Responsibilities**: - Provide quality customer service to customers either by telephone or electronically - Respond and follow up promptly to...
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Customer Care Officer
1 week ago
Singapore DADACONSULTANTS PTE. LTD. Full time**We are partnering with a leading consumer electronics company**to hire a **Customer Care Executive**to join their team in Singapore. **Job Descriptions**: - Address and resolve customer queries related to products, spare parts, service packages, and schedule service appointments. Coordinate with in-house technicians and authorized service contractors to...
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Care Consultant, Care Transition
3 days ago
Singapore Agency for Integrated Care Full time**Job Snapshot**: **Employee Type**: - Full-Time- **Location**: Singapore- **Job Type**: - Other- Carry out assessment on client care needs in various settings such as home, hospitals, institutions to facilitate referrals and right-site clients to suitable services/care settings in a timely manner - Manage the day-to-day AIC Link operations to deliver...
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Care Consultant, Care Transition
7 days ago
Singapore Agency For Integrated Care Full timeBeing part of the Care Transition team, the Care Consultant plays a vital role in assisting clients and caregivers in navigating the complexities of health and social care systems. The job scope includes: Review and analyse clients' records and application history to understand their care related history and status. Conduct interviews with clients to gather...