Hiring for Servicenow Platform Engineer in Singapore
7 days ago
**Responsibilities**:
- Build custom demos using ServiceNow that represent how our Cloud Contact Center Platform can be deployed for a customer
- Maintain ServiceNow Platform and keep it operational
- Receive support escalation issues and drive them to resolution on a timely manner
- Create thorough and organized test plans and suites
- Determine, record, and track software flaws
- Conduct regression testing of corrected flaws
- Take part in User Access Testing (UAT) to get feedback from the UAT Team, ITIL process owners, and clients
- Control update sets for the code base’s transfer to test and production environments
- Oversee ServiceNow administration and maintenance
- Lead the ServiceNow deployment portion of CSM and ITSM modules rollout
- Providing technical inputs as part of the tender bid team
- Understand customer use cases, formulate best practices, and when needed elaborate on the documentation (functional and technical)
**Requirements**:
- Degree in a Computer Science/Engineering or equivalent with relevant experience
- 1+ years in a customer/client facing technical role (Pre/Post Sales, Consulting, Solutions Architecture, Service Delivery, etc.) with a strong knowledge of ServiceNow CSM and ITSM modules
- 1+ years of ServiceNow Architecting, Development and Support experience
- Knowledge of ServiceNow workflows design, Service Portal, JavaScript coding
- Taken part in a ServiceNow rollout
- Engaging personality, a true consulting approach and ability to communicate technical concepts to people of all backgrounds and skill levels
- Time management and prioritization methods are second nature to you
- Current and valid industry certifications for ServiceNow will be an advantage
- Team player with a strong sense of responsibility
IF interested, please share below details with your updated CV:
**Required Details**:
- Total work experience (in years):
- Relevant work experience As **Pre/Post Sales, Consulting, Solutions Architecture, Service Delivery** (in years):
- Current location:
- Current salary per month( before tax) + Allowance:
- Expected salary per month:
- Notice Period?
- Nationality/VISA status?
- Reason for job change:
- Full name as per the IC:
- IC number:
- Interview availability(with both dates & timings):
- Having any offers or Interviews in the pipeline?
**Job Type**: Permanent
Pay: $4,042.75 - $5,000.00 per month
**Benefits**:
- Additional leave
- Flexible schedule
- Health insurance
- Parental leave
- Professional development
Schedule:
- Monday to Friday
Work Location: In person
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