Desktop Support Engineer

**Responsibilities**: - Resolve incidents within SLA timeframe and perform root cause analysis, finding to solve the problems. - Escalate unsolvable incident/ problem to the Operation Lead or Service Delivery Manager. - Escalate to OEM/ vendor / subcontractor for technical support. - Implement service requests and change requests and complete all requests...

1. End-User & Technical Support· Provide first-line support for office productivity and collaboration tools (Microsoft Office Suite, Teams, SharePoint, Google Workspace, email, etc.).· Troubleshoot and resolve hardware, software, and network issues related to desktops, laptops, printers, scanners, and copiers.· Deliver timely and professional support to...

**Responsibilities: - ** **Technical Support & Engineering** - Serve as the primary technical point of contact for customers, addressing inquiries and resolving issues related to our laser and automation machines. - Provide effective on-site technical support, be stationed on-site for project verification, actively provide feedback on problems encountered...

**Job Purpose** Maintain company networks and infrastructure system **Responsibilities** - Manage company Windows Servers - Manage company backup and restoration system - Maintain and monitor company network and security infrastructure, and make recommendation regarding infrastructure upgrades - Managing orders for desktops / laptops and relevant...

Responsibilities - Working closely with Sales Department - Liaising with stakeholders to understand in-depth technical requirements of the projects - Preparing quotations and providing technical support to customers - Preparing system schematics and diagrams for tender submissions Skills And Knowledge - Electrical/ electronic engineering - Microsoft...

**Responsibilities** - Working closely with Sales Department - Liaising with stakeholders to understand in-depth technical requirements of the projects - Preparing quotations and providing technical support to customers - Preparing system schematics and diagrams for tender submissions **Skills And Knowledge** - Electrical/ electronic engineering - Microsoft...

MIT Semiconductor Pte Ltd (“MSPL”) was incorporated in Singapore on 12 January 2018, as a fully-owned subsidiary of Manufacturing Integration Technology Ltd, a public listed company in 1999 with its shares traded on the Mainboard of the Singapore Exchange Ltd (“MIT”). Since the inception of MIT and from the time of its incorporation, MSPL designs,...

The incumbent is responsible to provide technical leadership for the Technical Support team in supporting and managing technical escalations and new product introduction (NPI), stabilisations and knowledge transfer of Advantest Automated Test Equipment, Device Handling, Device Interface and Test Cell solution products in South East Asia...

**Working timing - 12hours. 7:30am -7:30pm / 7:30pm - 7:30am (Shift Pattern - 3-4-4-3)** **Responsibilities**: - Log all the incidents and issues reported by ams-Osram users. - Execute tasks base on SOP and IT engineers instructions. - Perform the duty following a work routine of 4days work/3days rest; 3days work/4days rest, 12 hours shift...

**Job Summary**: We are seeking a highly organized and customer-focused individual to join our team as a Sales Administrator / Customer Support representative. In this role, you will be responsible for providing crucial administrative support to our sales team while also delivering exceptional customer service to our clients. You will play a key role in...