Sr Renewals Representative

2 days ago

Singapore Dynatrace Full time

**Your role at Dynatrace**:
Responsible for the renewing and closing of maintenance/subscriptions contracts. Ensures increase of renewal retentions and demonstrates knowledge of Dynatrace’s products and maintenance/subscriptions contracts to customers.

Works closely with internal and external partners and customers to understand contract terms and conditions, sharing and providing information about renewal deadlines, requirements changes, quotes and agreement parameters.

Educates customers on renewal practices and associated contractual implications of changes. Remains familiar with the customers marketplace, competitive landscape, and their financial and business drivers.

**Responsibilities**:

- Provides Renewals support for a range of customers.
- Maintains and tracks the entire renewal process, coordinating and communicating where required with other members of the organization.
- Collaborates with customers and internal teams to understand contracts and the different terms and conditions aligned with the customer.
- Generates and delivers quotes that meet the customers contractual requirements.
- Engages customer in a value-add discussion surrounding their maintenance/subscription contracts and building relationships with key stakeholders to facilitate on-time renewals.
- Provides information and reporting for renewals leader and internal stakeholders.
- Supports lower-level Renewals Team members in escalated/more complex contracts.
- Build strong internal relationships to coordinate technical service, product and other stakeholders to respond to customer inquiries.

**What will help you succeed**:
**Qualifications**:

- Experience working with software renewals
- Proven ability to assess, manage and operate effectively given multiple priorities on a time sensitive environment
- Proven ability to manage high volume of renewals at any given time
- Self-starter, highly motivated, and committed to getting results
- Strong organizational skills, including detailed record-keeping, excellent and independent follow-through, and a high degree of accuracy
- Excellent verbal and written communication skills
- Proven track record of flexibility in a team setting
- Excellent word processing and spreadsheet experience in MS Word and Excel

**Why you will love being a Dynatracer**:

- A one-product software company creating real value for the largest enterprises and millions of end customers globally, striving for a world where software works perfectly.
- Working with the latest technologies and at the forefront of innovation in tech on scale; but also, in other areas like marketing, design, or research.
- Working models that offer you the flexibility you need, ranging from full remote options to hybrid ones combining home and in-office work.
- A team that thinks outside the box, welcomes unconventional ideas, and pushes boundaries.
- An environment that fosters innovation, enables creative collaboration, and allows you to grow.
- A globally unique and tailor-made career development program recognizing your potential, promoting your strengths, and supporting you in achieving your career goals.
- A truly international mindset with Dynatracers from different countries & cultures all over the world, and English as the corporate language that connects us all
- A culture that is being shaped by the diverse personalities, expertise, and backgrounds of our global team.

**Discover more perks & benefits**:

  • Renewal Sales Representative

    2 weeks ago

    Singapore Varonis Full time

    **Job Title**: Renewal Sales Representative **About Varonis** **Summary** Renewal Sales Representative will be responsible for the following: **Responsibilities** - Run full renewal sales cycle from creating opportunities to closing the deal to ultimately meet renewal sales goals and business objectives - Manage and coordinate sales activities and...

  • Renewal Sales Representative

    2 weeks ago

    Central Singapore Siemens Industry Software Pte Ltd Full time

    This Renewal Sales Representative position will be responsible for renewing SaaS subscription-based software products, up-sells, price increases and extending the tenure and lifetime value of our customers. The person should be able to engage with various levels of contacts over the phone to advance the customer journey through strong rapport building and...

  • Sales Development Representative, Sr

    2 weeks ago

    Singapore Synopsys Full time

    45429BR - Singapore - Singapore **Job Description and Requirements** **SDR Singapore**- - This is a hybrid role dividing your time between in-office and remote work. - **Responsibility** - Perform Inbound/Outbound calls to generate leads/pipeline - Qualify and follow through opportunities and arrange meetings for appropriate sales team member - Provide...

  • Indoor Sales Representative, Engineering

    2 days ago

    Singapore TALENTS@WORK PTE. LTD. Full time

    Indoor Sales Representative, Yearly Renewable contract _ 5 days work week, Office hours 9am - 6.15pm Attractive monthly incentive* Yearly Increment* Located at Bendemeer/ Lavender **The Challenges**: - Assist to generate new leads for the sales team & cold calling to introduce products and services. - Work closely with marketing and sales department,...

  • Renewals Sales Representative

    2 weeks ago

    Singapore Nozomi Networks Full time

    Overview Now is an amazing time to join Nozomi Networks as we build the future of OT and IoT cybersecurity. We defend some of the world's largest organizations and critical infrastructure in more than 68 countries. Our AI-powered cybersecurity platform secures operational technology (OT) and Internet of Things (IoT) infrastructures for enterprises and...

  • Renewals Sales Representative

    3 days ago

    Singapore Nozomi Networks Full time $80,000 - $120,000 per year

    Now is an amazing time to join Nozomi Networks as we build the future of OT and IoT cybersecurity.We defend some of the world's largest organizations and critical infrastructure in more than 68 countries and we're just getting started. Our AI-powered cybersecurity platform secures operational technology (OT) and Internet of Things (IoT) infrastructures for...

  • Renewal Sales Representative

    4 days ago

    Singapore IOTALENTS PTE. LTD. Full time

    Job Responsibilities Understands and captures the Voice of the Customer for assigned client. Respond to customer inquiries by following standard scripts and procedures. Confirms competitiveness of client’s maintenance contracts and works towards assigned contract revenue goals. Responsible for creating a sales funnel that can support quota overall...

  • Senior Director, Renewal Operations

    5 days ago

    Singapore NTT ASIA PACIFIC PTE. LTD. Full time

    We are seeking a talented Senior Director of Global Services Renewal Operations in Technology Infrastructure Services experinced in sales operations role, preferably renewal sales operations. - Serve as an authoritative source knowledge for TIS(technology infrastructure services) Renewal Portfolio and GBS partnership, and set field expectations for the...

  • Business Development Representative

    2 weeks ago

    Singapore TALENTDEX PTE. LTD. Full time $40,000 - $80,000 per year

    Business Development Representative (BDR)Location: SingaporeMy client's Sales Development team is made up of Business Development Representatives (BDRs) and Sales Representatives (SRs). SRs manage inbound leads, while BDRs—the more senior role—focus on outbound lead generation.They are seeking high-energy, driven professionals with strong business acumen...

  • Business Development Representative

    2 weeks ago

    Singapore TALENTDEX PTE. LTD. Full time

    Business Development Representative (BDR) Location: Singapore My client's Sales Development team is made up of Business Development Representatives (BDRs) and Sales Representatives (SRs). SRs manage inbound leads, while BDRs-the more senior role-focus on outbound lead generation. They are seeking high-energy, driven professionals with strong business acumen...