Bar Manager

5 days ago

Singapore PANAMERICANA PTE. LTD. Full time

Operational positioning working in the outlet 55 hours a week after breaks. Working in tandem with Senior Management; for all Outlet operations and communications between FOH and BOH.
- Lead and implement all Panamericana ethos and work culture practices as per staff handbook.
- Be a Brand Ambassador for Panamericana and attend external trainings in other cocktail bars. Participate in cocktail competitions and represent our brand actively.
- Curate a healthy and active social media presence to increase awareness and drive sales to our business.
- Leading the Bar team with all administration, creative and operational requirements.
- Manage weekly training sessions focusing on our entire Beverage Menu; All trainings must including notes and supporting documentation uploaded to Training Calendar.
- Maintain a monthly stocktake variance of 1%.
- Be across all drink trends and identify new markets to target for continued business. Recommend two cocktails per month to highlight on Specials page and potential Signature Menu.
- Manage all Bar Staff to ensure consistency of product; correct recipes, glassware, method, garnishing on all drinks.
- Collate all customer feedback by touching at least 5 tables per week and achieve 5 x 5 star Google reviews, or Seven Rooms reviews per month personally.
- Assist in developing CRM and guest
- personalised database with the Guest Relations Team.
- Assist in Bar Meetings and update WIP every week.
- Understand thoroughly all table numbers and sections; Asador, Bar, Golf/ Par, Verandah and Lawn area.
- Drive bar sales through a thorough understanding of Food and Drinks menu, making the bar approachable with a clean bar top, seating and menus available at all times.
- Understand and champion all SOS and SOPS for FOH.
- Assist in Recruitment; hiring of all frontline restaurant staff ie. Management Executives, Bartenders, F&B Supervisors and Trainees etc.
- Maintain an eye and attention to detail to all operational matters and highlight any issues instantly to Senior Management.
- Identify and highlight any repairs and maintenance that need to be scheduled to Outlet Manager. Wherever possible suggest any contractors or vendors that can assist.
- Possess a positive and can
- do attitude initiating solutions to problems before they arise.
- Work in tandem with a dynamic, medium
- sized team and be clear of responsibilities and duties.
- Understand all cashing up and Daily Nightly Report procedures, carry out whenever necessary.
- On-boarding; assist in the induction and development of all Bar Staff; orientation, on the job training, career mapping and defining team culture at Panamericana.
- Be across Glass Stocktakes and identify what glassware needs to be ordered in advance.
- Create and manage a cleaning roster for the entire bar including; Bar Opening and Closing procedures, BOH cleaning and storage, wastage recording, all bar SOPS and SOS.
- Assist in maintaining the following KPI’s
- Beverage COGS; 25%, 1% Stocktake variance.
- Communicate with all managers on stock items that require ordering in advance, with the Bar Team to understand which beverages to push and which items are running low or 86.
- Partake in all training programs and initiatives developed by Senior Management team.

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