Customer Success Representative
6 days ago
**Drive Growth. Improve Lives. Deliver Excellence.**
Are you passionate about helping customers succeed and building long-lasting relationships?
We’re seeking a **Customer Success Representative** to guide clients through their journey, ensuring they feel supported, empowered, and confident every step of the way.
**What You’ll Do**
- Act as the primary advocate for customers, understanding their goals and challenges
- Proactively engage with clients to provide tailored guidance and solutions
- Build strong, trust-based relationships through consistent communication and follow-up
- Monitor customer health metrics and identify opportunities to enhance satisfaction and retention
- Support onboarding, training and ongoing education initiatives
- Represent the company at customer events and community forums
**What You Bring and Gain**
- 1-3 years of experience in customer success, account management or client services
- Strong communication and interpersonal skills with a customer-first mindset
- Ability to build rapport quickly and provide empathetic, solution-focused support
- Proactive problem-solving skills and attention to detail
- Self-motivated, organised and adaptable in a fast-paced environment
- Passion for helping customers achieve their goals and maximise value
**What You’ll Get**
- Competitive base salary + performance-based incentives
- Continuous training, mentorship and tools for success
- Clear growth pathways in client consulting, advisory or leadership
- A culture that values authenticity, impact and progress over pressure
- Recognition for both effort and outcomes
- The chance to make a meaningful difference in people’s lives—every single day
**Build Relationships That Matter**
**Job Types**: Full-time, Permanent
Pay: $3,000.00 - $4,500.00 per month
**Benefits**:
- Professional development
Schedule:
- Monday to Friday
Work Location: In person
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