Senior Account Director

3 days ago

Singapore CHAB PTE. LTD. Full time

Chab Events is a turnkey corporate digital & live event management, experiential marketing, augmented/mixed reality and incentive travel agency. We work across a large range of industries including tech, healthcare & medtech, insurance, finance, luxury, fashion, aerospace, hospitality, food and beverage. Our reactive and passionate team produces inspiring events & experiences.

**The Role**

**We’re looking for**
- Experience with organising events up to 2000+ attendance
- At least 8 years in the Event Management Industry in Singapore and SEA
- Comprehensive knowledge of the B2B Event management industry
- Confident and positive attitude this is a client facing role that needs a happy, enthusiastic and professional person who understands how to liaise and present themselves in front of clients and suppliers within a working environment.
- Excellent organiser with strong project management skills must have experience in managing multiple events at any one time with the ability to multitask and prioritise based upon the event requirements.
- Ability to understand client objectives and interpret them to develop an integrated event strategy (including good listening and questioning skills)
- Managing the clients and colleagues expectations accurately with the ability to meet agreed deadlines.
- Experience managing a wider team on site at an event, with the ability to troubleshoot on site at events before anyone else, react accordingly and provide solutions to the internal team, external suppliers and clients alike.
- Immaculate attention to detail & writing skills can input information quickly, accurately and thoroughly. Comfortable with proofreading and basic copywriting
- Team player - happy to take instructions but also work independently and proactively when required.
- Excellent experience in working with spreadsheets and creating proposals and presentations in PowerPoint is a must.
- Comfortable working under pressure in a dynamic & multicultural startup environment.

**Account management**
- Taking a lead in clients’ marketing and advertising strategies together with the Account Director
- Leading a team to provide the utmost level of client service
- Liaising with clients at a senior level together with the Account Director
- Promoting the expansion of business with existing clients
- Understand customer requirements and needs to offer suitable solutions and generate new business
- Completing projects to a specific schedule and within an agreed budget
- Negotiate contracts and close agreements to maximize profits
- Using your skills to push clients, and the agency, creatively and strategically
- Ensure the timely delivery of services and products to clients
- Resolve issues to maintain and strengthen customer trust

**Leadership and management**
- Be accountable for ensuring that the Account Director is regularly updated on progress of the event/project.
- Drive team synergy and positive team spirit to ensure your team feels supported.
- Delegate responsibly and ensure all team members are benefiting from your time, and exposure to different projects to increase their skill set.

**The Chab Tribe experience**
- A fun, dynamic, multicultural, diverse and continuously expanding team;
- An intense pipeline of projects ranging in size and industry with well known brands;
- Being part of a rapidly growing international group where no 2 days are the same;
- A focus on training, development and knowledge sharing; and
- Unlimited coffee, snacks and celebratory apéros

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