Customer Service Officer

3 days ago

Singapore RYAN'S GROCERY (GWC) PTE. LTD. Full time

The Customer Service Officer assists the production unit in receiving and processing day-to-day customer orders. He/She provides related administration support to ensure the smooth fulfilment of sales orders.

**Key Responsibilities**
- Coordinate the complete process of sales order fulfilment among suppliers, forwarders and customers
- Prepare delivery orders and invoices
- Track and ensure timeliness of order fulfilment
- Attend to customer sales enquiries, feedbacks and complaints
- Perform administration tasks including, but not limited to, data entry, updating and filing of relevant documents
- Execute other ad-hoc duties as assigned

**Requirements**:

- Minimum GCE ‘N’/ ‘O’/ ‘A’ level, NITEC
- Preferably 2 years of relevant work experience in the food manufacturing/service industry
- Basic computer proficiency
- Ability to handle work independently and be self-motivated
- Work: Boonlay, 5.5 days per week, Mon-Fri; 730am - 430pm / Sat; 730am - 1130am

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