Support Service Agent

1 week ago

Singapore GLIFE TECHNOLOGIES PTE. LTD. Full time

**Job Description**:
We are looking for the chosen one, a Customer Service Agent with an elasticity of skills to join our growing team based in Singapore. The agent responsibility is to respond to incoming calls from the customers to take their orders, answer questions and inquiries, troubleshoot problems, provide information and handle complaints regarding the organization’s products or services.

Each day in Novitee is EXTRAORDINARY as innovation is what we do - Be part of our exciting expansion

**This opportunity will require you to have the following skills and attributes to be successful**:

- Open availability:

- 5 days Work Week, Work Rotation from Monday through Sunday,
- Excellent communication skills
- Has the enthusiasm and drive to develop relationship and likes to help people - Displays an interest in IT and engaging with customers
- Self-motivation and passion for learning new technologies
- Likes a challenge and performs well in a fast-paced environment
- Must have Knowledge and Experience with MS Word, Excel and PowerPoint
- It’s a bonus if you are familiar with HTML, PHP, SQL commands and coding

**Work Responsibility will include**:

- Answering phones from customers professionally and responding to customer inquiries and feedback
- Researching required information using available resources.
- Handling and resolving customers inquiries and problems regarding product and software.
- Identifying, escalating priority issues, and reporting to the high-level management.
- Routing inbound calls to the appropriate resources.
- Completing call notes and call reports as necessary and updating them in ticketing system.
- Obtaining and evaluating all relevant data to handle complaints and inquiries.
- Recording details of comments, inquiries, complaints, and actions taken.
- Managing administration, communicating, and coordinating with internal departments.

Be part of our amazing journey

  • Service Desk Agent

    2 weeks ago

    Singapore Rapsys Technologies Pte Ltd. Full time

    We're Hiring: Service Desk Agent!We are looking for a motivated and customer-focused Service Desk Agent to join our dynamic team. The ideal candidate will possess strong problem-solving skills and the ability to provide exceptional support to our users, ensuring their technical issues are resolved efficiently. Location: Singapore, Singapore Work Mode: Work...

  • Service Desk Agent

    1 week ago

    Singapore RAPSYS TECHNOLOGIES PTE LTD Full time

    We're Hiring: Service Desk Agent!We are looking for a dedicated and skilled Service Desk Agent to join our team in Singapore. The ideal candidate will have a strong background in IT support, excellent problem‐solving abilities, and a passion for providing exceptional customer service. Location Chua Chu Kang / Paya Lebar, Singapore Work Mode Work From...

  • Service Desk Agent

    1 week ago

    Singapore LAMBDA COMPUTING SOLUTIONS (S) PTE. LTD. Full time

    **Role: This is a full-time, onsite, **Service Desk Agent **Role for our esteemed banking client in Singapore. If you are selected, You will provide technical assistance and customer support to users of IT services in the day-to-day activities. Company provides endless opportunities for career progression and better work - life...

  • Translation Support Agent

    13 hours ago

    Singapore River TPE RESOURCE SOLUTIONS SDN. BHD. Full time $40,000 - $60,000 per year

    Job Title : Translation Support Agent/Medical Interpreter (Mandarin/Cantonese + Excellent English)-PERMANENT NIGHT SHIFTS Working Days : Monday to Sunday (Rotational 5 days working 2 days fixed off) Working Hours : Fixed Midnight Shifts (Need to support US market) | PERMANENT NIGHT SHIFTSTotal Salary : SGD Working Model : 100% Work From Home Total Vacancies...

  • Service Desk Agent

    7 days ago

    Singapore WUNDERMAN THOMPSON SINGAPORE PTE. LTD. Full time

    **Service Desk Agent** **Position Overview**: VML is seeking a detail-oriented and technically proficient Service Desk Agent with experience in a leading edge Content Management System like Sitecore or similar platforms. This role involves managing and reviewing support tickets related to these kinds of platforms, ensuring requests are properly documented,...

  • Service Desk Agent

    1 week ago

    Singapore Rapsys Technologies Pte Ltd Full time

    Description Job Title Service Desk Agent Salary Range SGD $2,700 – $3,100 (Monthly) Contract Duration 1 Year Nationality Requirement Singaporean Security Clearance Required — Category 2A (Security Clearance & Background Check must be completed before onboarding) Work Schedule Operating Hours: 7:30 AM – 9:00 PM (Rotating Shift) Work Days: 5 days per...

  • Airport Services Agent

    6 days ago

    Singapore 5G-Starlink Pte. Full time $30,000 - $60,000 per year

    We are currently recruiting for Airport Services Agent in Singapore.As an Airport Services Agent, you will support the operation by providing five-star service to customers at the airport terminal and help create an enjoyable airport environment for customers whilst travelling. You will ensure a quality service and adherence to safety policies and security...

  • Airport Services Agent

    6 days ago

    Singapore Qatar Airways Full time

    Airport Services Agent – Singapore Ref # | Closing date: 14-Nov-2025 | Location: Singapore We are recruiting an Airport Services Agent based in Singapore. In this role you will deliver excellent service at the airport, helping create a stress‐free environment for customers travelling with Qatar Airways. You will ensure passengers receive total quality...

  • Airport Services Agent

    2 weeks ago

    Singapore Qatar Airways Full time

    Airport Services Agent - Singapore Ref #: Location: Singapore Job family: Cargo & Airport Operations Closing date: 14-Nov-2025About The Role We are recruiting for an Airport Services Agent based in Singapore. In this role you will deliver excellent service at the airport, helping create a stress‐free environment for customers travelling with Qatar Airways....

  • Airline Customer Service Agent

    2 weeks ago

    Singapore JJ CONSULTING SERVICES Full time

    Our client is a global leader in gateway services, who is seeking to recruit a **Airline Customer Service Agent**. This position is based in Singapore. **Airline Customer Service Agent** **Responsibilities** You play a vital role in creating a memorable experience for all our passengers. Your main role involves checking-in, greeting passengers upon their...