Sr. Sales Manager

**Job Description Summary**:
Customer-facing sales leader with global business line responsibility for existing Multi-year Maintenance (MMP) contract governance. Partnership with pole/ regional Sales/Services, Finance & Fulfillment Teams to enforce implementation of robust & standard global processes to efficiently manage dedicated MMP regional portfolio. In addition
- focus on progressing associated opportunity pipeline through sales cycle and event-driven orders closure milestones while anchored to associated business KPI/ metrics.
**Roles and Responsibilities**
- Responsible for financial & operational performance of existing MMP contracts within assigned geographical portfolio
- Operationalize global standards for MMP contracts
- from commercial opportunity identification through fulfillment. Partner with Regional ITR (sales & services), Finance & Fulfillment Teams to enforce implementation of robust & standard global processes to efficiently manage portfolio
- Manage MMP portfolio profitability via strategy definition & operationalizing Lean. Through daily management rhythm(s)
- ensure global financial targets of commitment, orders, sales & margin are achieved. Maintain overall wing-to-wing source systems data quality
- Upsell services offerings (parts, services, digital) while supporting commercial & initial technical discussions with internal deal teams & customers throughout the ITO (Inquiry-to-Order) process
- Support regional ITR (Inquiry-to-Remittance) team to oversee commercial opportunity pipeline to ensure needed sales speed to meet MMP orders goals by supporting deal teams in removing internal obstacles, adjusting deal strategy, aligning resources, material, and senior leadership support as needed
- Understand customer economics, market profile & fleet/ unit operating cycles to identify target products & services opportunity pipeline into assigned segment of portfolio
- In collaboration with products [replace-in-kind (RIK)] team, provide formal input based on backlog, active commercial opportunity pipeline, targets, and expertise into the Sales, Inventory, and Operation Planning (SI&OP) process for MMP orders and sales volume with associated margin estimates for future year capacity planning
- Interpret internal and external business challenges and recommend best practices for process improvement. Stay informed of industry trends to apprise customer service excellence
- Co-lead annual contract review cycle to pace medium to long term contract health
- leveraging customer economic models to predict customer value generation
- Lead range of simple to complex continuous improvement projects - from concept to completion - with cross functional teams of sales, commercial managers, product managers, engineers, pricing leaders and adjacent functions
**Required Qualifications**

For dedicated resources outside of the USA -
- Role requires advanced experience in the Sales, Services Operations and/or Commercial Operations function within the power generation field. Knowledge level is comparable to a Master's degree from an accredited university or college (or a Bachelor’s degree with relevant experience)
**Desired Characteristics**
- Strong communication skills
- focused on presentation skills, able to clearly communicate complex topics to customers and business stakeholders
- Strong interpersonal and leadership skills
- Demonstrated ability to analyze and resolve problems
- Ability to lead, plan, document, market, and execute programs
- requiring established project / program management skills
- Knowledge of technical fundamentals of GE gas power products and demonstrated ability to learn the basics of new services offering to sufficiently craft an effective sales strategy, train global sales team, and discuss product with customers
- Ability to work within cross-functional teams in the implementation of complex projects, to include working concurrently on several long-term projects
- Ability to work independently toward strategic objectives without task-level instructions
- Ability to make decisions with incomplete, ambiguous, and conflicting information
- Strong data analysis skills, comfortable using and building detailed worksheets or similar models
- Global experience
- Proven lean practitioner

**Additional Information**:**
Relocation Assistance Provided**:No