Sup, Ops, Maint, Jurong

Requisition ID: 70258
- Date: Jun 13, 2025
- Location: Singapore, Singapore, SG
- Department: Maintenance
- Description:
At West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future?

There’s no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.

We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts.

**Job Summary**:
The Maintenance Supervisor is a people manager responsible for leading and developing a multi-tier team of Technicians (T1-T3) across electrical, mechanical, pneumatic, hydraulic, and PLC-based systems. The Supervisor ensures reliable operation and compliance of all production and utility equipment supporting the manufacturing of pharmaceutical-grade rubber stoppers. This position requires both strong leadership and sound technical expertise to drive team performance, ensure safe practices, and maintain production uptime.

**Essential Duties and Responsibilities**:

- People Leadership: Supervise a team of Technicians across 3 levels:

- T1 (entry level) - provide hands-on guidance and close supervision.
- T2 (intermediate level) - support development of autonomy and technical judgment.
- T3 (Team Leads) - mentor and coordinate execution through delegation
- Conduct performance reviews, coaching, and development planning for all direct reports.
- Facilitate daily Tier meetings, assign tasks, and manage shift rosters.
- Technical Responsibilities:

- Troubleshoot and resolve complex equipment issues involving electrical, mechanical, pneumatic, and hydraulic systems, including PLC-controlled machinery.
- Ensure completion and accuracy of preventive and corrective maintenance using the site’s CMMS (SAP or equivalent).
- Participate in root cause analysis (RCA), failure mode analysis, and implement countermeasures for chronic issues.
- Compliance and Documentation:

- Ensure all maintenance activities are compliant with cGMP, safety, and cleanroom standards.
- Maintain accurate maintenance records, risk assessments, and job safety analyses (JSAs).
- Support audits and inspections by regulatory bodies and internal QA.
- Continuous Improvement:

- Drive 5S, TPM, and reliability-centered maintenance (RCM) initiatives.
- Collaborate with Engineering to support equipment upgrades and utility modifications.
- Collaboration and Communication:

- Serve as the primary communication bridge between maintenance personnel, production, engineering, and QA.
- Coordinate with external contractors or vendors during maintenance shutdowns or installations.

**Education**:

- Diploma or Degree in Mechanical, Electrical, or Mechatronics Engineering (or equivalent technical discipline).
- Minimum 8 years of experience in plant maintenance, including at least 3 years in a people management role, preferably within a pharmaceutical manufacturing or processing environment.

**Preferred Knowledge, Skills and Abilities**:

- Excellent leadership and interpersonal skills with a passion for mentoring.
- Hands-on troubleshooting and analytical skills.
- Proficiency in SAP or other CMMS platforms.
- Ability to read technical schematics, wiring diagrams, and mechanical drawings.
- Good written and verbal communication skills in English.
- Resilient under pressure and able to make decisions in fast-paced environments.

**Travel Requirements**:

- 5%: Up to 13 business days per year**Physical Requirements**:

- Sedentary-Exerting up to 10lbs/4kgs of force occasionally, and/or negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.**Additional Requirements**:

- Ability to work in challenging environments, including areas characterized by heat and dust, as well as in cleanroom settings.
- Physical endurance, flexibility, visual and hearing ability are required to perform tasks effectively.
- Willing to support execution of critical tasks beyond normal working hours should the need arise.
- Committed to lifelong learning to remain abreast of industry trends and new technologies.
- A team player and ability to work collaboratively with all levels.
- Conduct training with confidence, p