IT Manager

5 days ago

Singapore RESTE LABORATORIES PTE. LTD. Full time

We are looking for a highly motivated and result driven IT Manager who has broad hand-on IT experience. The new IT Manager is responsible for all aspects of organization’s IT systems operations including services to users of these systems which include Oracle NetSuite ERP, Office 365, and others. IT Manager will need to develop a comprehensive IT operating model for his/her area of responsibilities to better manage and maintain IT systems and support IT users. The role also requires collaborating with other team members to provide good support to users.

**Duties/Responsibilities**:

- Executes Oracle NetSuite implementation project along with service provider.
- Manages and set priority to assign projects or tasks.
- Proposes evolutions of the IT operating model and IT organization and executes as agreed.
- Interacts and collaborates with users and their business managers to identify and specify required IT needs and requirements.
- Collaborates with other team members and business managers on projects.
- Contributes to the development and maintenance of corporate IT policies.
- Develops, maintains, and implements IT procedures required to ensure compliance to IT policies.
- Recommend and manages third-party service providers responsible for day-to-day operations IT systems and related user support.
- Remains current on advances in technology.
- Performs other related duties as assigned.

**Required Skills/Abilities and Experience**:

- Strong knowledge of and proven experience with Oracle NetSuite, cloud technology stack: Virtual Machines setup and management, Windows, Windows Server, SQL Server, Azure, etc
- Strong knowledge of and proven experience with Office365 system administration including Active Directory administration.
- Strong knowledge and proven experience with network infrastructure management.
- Sound technical knowledge of and proven experience with cybersecurity management.
- At least 1 cycle of Oracle NetSuite (OTC, PTP, CRM) implementation experience in term of configuration, customization and integration.
- Relevant experience with user support.
- Thorough understanding of IT Management principles, programs, policies, activities, and procedures.
- Excellent organizational skills, with the ability to prioritize work and multitask.
- Excellent verbal and written communication skills with experience facilitating and orchestrating cross-business or cross-functional initiatives.
- Ability to explain technical problems and offer solutions to those without technology background.
- Proficient in Microsoft Office Suite and related software.

**Qualification, Education & Experience**:

- Formal education in Computer Science, Computer Engineering, Software Engineering or related field required.
- Five to ten years related IT experience required.
- Experience in healthcare industry is a plus.

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