Customer Experience Manager

Hegen is a fast-growing company specialising in mother and baby products and with a mission to enhance the breastfeeding journey and help ease the transition into parenthood with meaningful products and services. As one of the top 10 fastest growing companies in Singapore, Hegen takes pride in creating innovative and practical solutions for time-strapped...

The role of the Customer Experience Manager is to assist the Customer Experience (CX) Management team in the smooth running of front-of-house services, to be an exemplary role model to other members of staff - to coach and guide them and to provide a friendly, efficient and knowledgeable service to all our customers. **Key Responsibilities** Customer...

We are a medical company with strong product lines (medical equipment) homecare therapeutic area. Due to rapid expansion, we are looking for independent and diligent individuals to join our team. We serve with distinction and provide comprehensive healthcare needs to our partners. As a total solutions partner, our goal is to provide our customers with the...

Are you passionate about creating exceptional customer journeys and building long-term relationships? Join our Singapore team as a Customer Experience Manager and take the lead in shaping strategies that enhance satisfaction, loyalty, and engagement. Key Responsibilities: Develop and implement customer experience strategies to improve satisfaction and...

**Manager, Customer Experience**: **Date**:16 Jul 2025 **Location**: Singapore, Singapore **Company**:Singtel Group **Be a Part of Something BIG!** At Singtel, our customers are central to our business. Gaining insight into their needs, motivations, and how we can better serve them is essential to shaping our business strategy. Customer experience...

If you make hearts beat faster, your own has to be in the right place. **Manager Customer Experience**: - **Code number**:J000002143 - **Entry level**:Professionals - **Location**:Singapore - **Organization**:Porsche Asia Pacific **Tasks **Tasks*** Porsche Asia Pacific is offering a vacancy as Manager Customer Experience within its Marketing...

Tasks:Drive the regional strategy and ensure cross-functional integration, management, and planning for a best-in-class Customer Experience across the customer journey, maximizing customer excitement at each individual touch point. Manage and develop the Customer Experience function to enhance performance by setting clear KPIs and measuring against these on...

**The Company** RightShip is the world’s biggest third party maritime due diligence organization, providing expertise in global safety, sustainability and social responsibility best practices. We bring together years of industry expertise with the output from analytics and large data sets to provide our safety and environmental scoring systems,...

The hiring company is a lifestyle product manufacturer and retailer and is currently looking for a Customer Experience Manager to join their dynamic team. **Responsibilities**: - Lead and execute customer experience projects - Conduct in depth research and investigations to understand consumer behaviours, demographics and needs - Conduct brainstorming...

**The Responsibilities**: - To oversee/manage all incoming after Sales Service escalations. - Improve Customer Service level. - Train new staffs on Customer handling skill sets. - Handled all completed surveys, analysis and assist all complaints customers when needed. Respond within one working day, to come out with a solution (swap/refund). **The...