HR & Operations Manager

Are you seeking an opportunity to bring your professional expertise to a global organization focused on re-imagining public health?

Vital Strategies, headquartered in New York City, is an international public health organization. Our programs strengthen public health systems and address the world’s leading causes of illness, injury, and death. We currently work in 73 countries, supporting data-driven decision-making in government, advancing evidence-based public health policies, and mounting strategic communication campaigns. Vital Strategies’ priorities are driven by the greatest potential to improve and save lives. They include non-communicable disease prevention, tobacco control, road safety, overdose prevention, obesity prevention, environmental health, vital statistics systems building, and multi-drug resistant tuberculosis treatment research. Our programs are concentrated in low

The Singapore based Asia Regional Office (ARO) of Vital Strategies drives regional business development and partnerships and serves as a regional management hub with functions such as administration, finance, and grants. The office also provides oversight support, engaging technical experts, while managing a diverse workforce spread throughout the region. The ARO helps ensure that programs and projects are coordinated, providing a shared knowledge base, and ensuring that best practices and lessons learned are disseminated between projects across the region.

**Job Purpose**

The HR & Operations Manager is a full-time position based in Singapore that will report to the Senior Manager - HR & Operations and the Regional Deputy Director Finance. This role will manage day-to-day human resources and operations and provide general support to accounting for the Singapore office.

**Duties & Responsibilities
**Human Resources**:

- Manage monthly payroll
- Benefits management:

- Provide employee benefit support, work with vendors as needed, administer claims, reconcile benefit billing to payroll
- Monitor requests for leave and ensure submissions are up to date
- Ensure adherence to Vital compensation policies and practices, work with global HR team on Singapore employee compensation.
- Talent Management:

- Provide administrative coordination of performance management process in collaboration with global HR.
- Assist Senior Manager in addressing professional development needs of Singapore team.
- Administration & Compliance:

- Coordinate work-passes and ensure requirements are met such as residency and tax requirements
- Coordinate employee on-boarding and off-boarding.
- Respond to employee general HR inquiries.
- Ensure compliant employee record maintenance, timely updating, and data accuracy.
- Serve as database manager of Singapore HRIS system ensuring data accuracy
- In collaboration with Senior Manager, conduct periodic audits of records, database, benefit vendor billing data to ensure accuracy
- Assist in the review and update of HR policies and procedures and the Employee manual.

**Operations**
- Provide administrative support in the execution of operational contract agreements and MOUs
- Support the Senior Manager in ensuring compliance with procurement policies and procedures, and for identifying sourcing and advertising channels, supporting competitive biddings/requests for proposals.
- Provide support in securing and managing insurance
- Procure office supplies and equipment following Vital practices
- Assist in the updating and maintenance of operational SOPs for Singapore office manual; support training of staff on SOPs
- Liaise with property manager regarding day-to-day facility and security issues
- Maintain Vital asset register
- Provide support for travel management

**Finance**
- Enter of monthly expenses into accounting system
- Review payment submissions to ensure appropriate back-up
- Provide other general support to Regional Deputy Finance Director as needed

**General**

Support the Regional CD in building collaboration and coordination among Vital Strategies APAC region public health programs.

**Qualifications
**_Education & Degree _**
- BSc/BA in Business management, administration, human resources, or relevant field

**_Skills & Abilities _**
- Excellent customer service and interpersonal skills with ability to liaise effectively with a wide range of management, staff and external parties
- Strong verbal and written communication skills
- A track record of demonstrating a strong work ethic, integrity, personal accountability, and ability to work with confidential sensitive information
- Strong organizational skills with an ability to multi-task on varying priorities
- Understanding of general human resources processes
- Demonstrated excellent attention to detail and work accuracy
- Ability to work both independently and collaboratively using initiative and problem-solving skills
- Ability to meet deadlines and coordinate work with others
- Ability to work with diverse staff on multiple time zones
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